We're stoked to host an ever-expanding wealth of knowledge on our Support site! That said, every now and then you might find yourself with a question that stumps that magenta magnifying glass. We've made some improvements to our site to help you search for answers and ask our T-Mobile Support Community!


Widgets and buttons and blogs, oh my!

The answers are out there! On the off chance that our Support document content doesn't do the trick, our amazing T-Mobile Support Community can help! We wanted to call out a change that we've been looking forward to for a while -- some improved Ask a question widgets and Create a discussion buttons that will make it easy for Support visitors to pose their queries and get answers.


Where can I find them?

The new widgets and buttons have a few different homes.

  • Main landing spaces, across the top of the screen on laptop/desktop and in a descending row on the Support homepage on mobile; Account, Coverage, Deals, Devices, and Plans & Services, now have Ask A Question boxes below the Helpful Topics listed on the landing page. Just look for this section:


  • Discussion spaces, listed on the Community homepage, are now home to shiny new buttons right up top, just below the title for the section!


  • No Blog is an island -- our blogs now include an invitation to create a discussion, too! We can't promise tropical drinks, but we're excited to hear your thoughts. Just click ask our community to create a discussion.



How do I use them?

Just type your question into the open field in the Ask a question box and hit enter. We'll give you a few helpful suggestions, but if you still don't see what you're looking for, you'll be prompted with a link to ask on the corresponding discussion page! Clicking there will open a full discussion window with all the space your heart could possibly desire. Create a discussion buttons and the links below our blogs are even easier -- they take you straight to the blank discussion box. Ask an intricate question or a general one, and we'll do what we can to drum up an answer or advice for you! As you'll see, we're also pretty happy to talk about food, too.


What else is new?

Asking questions with ease isn't the only improvement on the roster for this Support update! Check out some other new and recent improvements in this blog generously written by a member of our multi-talented Development team: Support Update Notes - January 31, 2018. You can see more Support Update Notes and follow along with tons of changes we've made over the past year in our new and improved Blog Archive!


We're always looking for feedback on ways we can make the site better. Our team monitors the surveys our visitors are asked to take and we incorporate your suggestions whenever possible, so keep the ideas coming!

Support Update Notes



Release DateJanuary 31, 2018


Farewell, January. You were cold and snowy.


What's New

Header and breadcrumb updates!

  • We've made several updates to our header and breadcrumbs to help you get around more easily.


  • The T-Mobile logo now links to our Support homepage.
  • Breadcrumbs have been condensed to a single item by default, with a dropdown to show the details when needed.
    • This was previously available for mobile users and has now been extended to desktop users!
  • "Ask a question" is now "Ask our community" in our navigation sub-header.


Support Community 2.0! Now super-charged!

  • Support Community has been refreshed, now much simpler for new users to start asking questions and getting involved.


  • New, simple discussion lists!


  • Easy to navigate help content for first-time users.


  • Recent discussions are now featured on content pages!


  • ...and help pages!



Footer updates!

  • We've updated our social media list, and Jobs is now Careers.



Developer Comments: A lot to take in? You're right! This is a huge update, and it's been a long time coming. We're hoping make it easier to ask a question and reply to other threads in the Support Community. We also want to take away some frustrations with the header and breadcrumb refresh. And footer updates. And a couple dozen bug fixes. It's been a busy few weeks.


Bug Fixes

Various bug fixes and improvements

  • Fixed issues with the Ask a Question segment
  • Fixed an issue where separate DIGITs spaces would show in search results in a confusing way
  • Fixed an issue with News & Updates blog historic posts not loading

2018 is here, full of promise and predictions! Whether you rang in the New Year with a new phone or used a trusty sidekick to take your NYE countdown video -- extra points if you used an actual Sidekick -- it's never a bad idea to start the year off with a few improvements in mind. We trust you'll set all goals necessary to live your best life in 2018, but wanted to recommend a new approach to securing your account with us in the New Year, too.


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Account Security

Your privacy and account security are important year round, so we want to make sure every customer takes all necessary steps to Protect their accounts.  When you reach out to our Care and Tech teams over the phone, we'll verify your identity with certain personal information. You can always add Authorized Users and a Customer Care password to give you oversight and control of who can access your account and make changes, and we're not stopping there!


We've also been adding some security precautions to protect you and your phone against unwanted SIM changes, or worse, unauthorized port-outs. We're even collaborating with the Mobile Authentication Task Force to protect consumers, and this is just one step in that direction.


Get Protected!

Adding a password to protect your account from unauthorized access is as easy as reaching out to our Care team. We’ll check your details, work our magic, and then you’ll be doubly safe for the next call! While you’re working with us, we encourage you to add the new Port Validation feature for extra protection.


Porting out already requires verification of certain details, but Port Validation adds another layer of security to the port process. We'll add the feature, and the Billing Responsible Party can choose a 6- to 15-digit numeric password that must be verified before a line can be moved.This helps prevent fraudsters from taking your number to another carrier and then using it to trick two step verification, which allows password resets for personal accounts like your bank or email. You can find out more about account protection here, Port Validation and other consumer concerns here, or take a look at this recent blog in our Newsroom. Stay safe out there, and we wish you the best of luck with all your resolutions!

Dr. Martin Luther King, Jr.'s incredible work as a civil rights and human rights activist continue to inspire us, and we know that our strength comes from our diversity. That's why we're proud to join our T-Mobile Multicultural Network to celebrate MLK Day in ways that honor his legacy as a champion of service to others and a challenger of barriers.


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In 1957, MLK issued a stirring call to action, explaining that "Life's most persistent and urgent question is, 'What are you doing for others?'". Our teams will take this call to heart, volunteering within their communities to remember MLK, with a goal to total over 5,000 service hours across the week. Whether we're painting murals, planning supply drives, or celebrating with community organizations like the Boys & Girls Club, we aspire to the greatness Dr. King spoke of when he said "Everybody can be great, because anybody can serve."

In line with the Multicultural Network's call to connect with the greater community, we'll also have teams marching in MLK parades across the country. We'll continue our commitment to education as well, paying respect to Dr. King's efforts with visits to the King Center and National Civil Rights Museum. You can keep up with us by following the hashtag #TMOMLK across our social media.



Dedicating his life to advance human rights against great odds, to say that Dr. King was a trailblazer would be an understatement. On January 17th, T-Mobile's Multicultural Network will recognize the inspiring stories of some of our own #TMOTrailblazers.


Dr. Jen Welter will keynote our MLK webcast event hosted in Richardson, TX, with insight into the challenges and evolution of her journey as the first female coach in the NFL. Following, a panel of inspiring members of T-Mobile's leadership team will share stories of how they've forged new territory to achieve success. Whether they're the first in their family to graduate from college, achieve a salaried position, or attain U.S. Citizenship, these candid discussions will inspire not only our T-Mobile team members, but any who are looking to overcome obstacles and bring a dream to life.


You'll find these stories at T-Mobile Careers on Twitter, or by following #TMOTrailblazers across our social media platforms. We hope you'll join our Multicultural Network and our T-Mobile team at large in doing bigger things to celebrate of MLK Day this year!


Android 8.0 Oreo. Mmmm!

Posted by tmo_chris Jan 2, 2018

It's that time of year again, folks! Android has released 8.0 Oreo™ and it comes with some pretty awesome new features as well as a few facelifts. If you're still enjoying Nougat, then grab a nice cool glass of milk and take a look at some of the sweet treats that await with Oreo™!



What's so tasty about Oreo?

Here are the big ticket improvements:


Faster boot times - This improvement should shrink the eternal wait for your phone to power on. Pro tip: rebooting your device is a great way to keep your phone performing at peak efficiency so it won't be a burden to perform this simple everyday task.


Picture in Picture (PiP) Mode - Android Nougat 7.0 gave us "split-window" mode but Oreo™ enhances that ability with PiP, letting you customize your viewing experience. Now you can resize a YouTube video or Hangout call while checking your e-mail or following an online recipe for Oreo™ Stuffed Chocolate Chip Cookies!


Enhanced notifications - In the past, without a fancy home screen launcher, you likely had to swipe down your notification bar to see if someone tagged you in a Facebook post or liked your Instagram photo. With Oreo™, you'll notice easy to spot dots next to your applications as the action's happening.


Along with those fantastic headliners, Android Oreo™ is packed with other little gems like:

  • New Emoji - fresh takes on talking in pictures.
  • Android Instant Apps - who wants to wait for an install?
  • Autofill enhancements - easier and quicker data entry.
  • Adaptive icons - more cohesive and attractive app icons await.
  • A brand new Easter Egg to hunt for - let us know when you find it!


Where and how do I get it?shortSWgraphic.png

We want to ensure that the update is as smooth as possible for every Android-loving customer out there (and your numbers are strong)! Once Oreo's™ been perfected by device manufacturers, polished up specifically for T-Mobile customers, and then tested thoroughly, the roll out will begin. Device by device, we are committed to giving our users the most up-to-date versions of new operating systems! Be sure to keep an eye on our trusty Software Updates page, freshly updated with Oreo details, to follow along with your device's journey to Oreo™!

Holiday Blog Banner Top


  ♫ T-Mo bell, T-Mo bell, T-Mo bell rock ♪

♪ The Un-Carrier's deals are really a steal ♫

♫ Thrashing and slashing the competition ♪

♪ We won't stop 'til we're number one! ♫


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Get help setting up your new favorite toy

Whether your new bundle of electronic joy was delivered by Santa or your sweet local UPS guy, Chad, chances are that you'll need a little help setting up that brand new phone.


Frosty the Snowman will ask you if you're married, but he won't help you move your photos from your old phone to your new one! Bust out the eggnog (just not too much...) and read about all the ways good girls and boys can set up their brand new Android or iPhone.



Island of Misfit Links!


Holiday Blog Banner Bottom

Our network is expanding exponentially and we won't stop -- but we won't stop looking for ways to simplify "always online" connections for our customers, either!

A few weeks ago we announced improvements to two of our existing coverage solutions, and for intrepid warriors of the friendly user trial, we've got a third option that might just be a great fit! Take a peek below for details on the enhanced coverage equipment available now and a link to explore the potential third addition to our coverage solution roster.



4G LTE CellSpot 2

If you have broadband internet and live in an area where we have wireless spectrum, but might not have enough indoor coverage to "boost", then a CellSpot can be a huge asset. The 4G LTE CellSpot 2 delivers a 4G LTE signal for reliable connection on compatible equipment. Though our original 4G LTE CellSpot was a great solution for many customers, the newer version has the ability to support LTE on both Band 2 and Band 4, making this a friendlier option than ever before! Check out the additional upgrades made to the 4G LTE CellSpot 2:

  • New look, new packaging
  • Smaller form factor
  • Software/hardware fixes
  • Improved ventilation
  • Increased vertical stability (detachable bracket replaced with a built-in stand)
  • More accessible GPS connector: moved to upper corner
  • Hardware upgrade: Qualcomm chipset


4G LTE Signal Booster Duo

The enhancements to the CellSpot are awesome, but if your home set-up doesn't quite fulfill the requirements, relax! We've made some improvements to our 4G LTE Signal Booster Duo as well. The booster still works the same way; with a window unit that you place where you receive the strongest signal and a coverage unit that you place inside your home in the area where you need signal the most - with a potential payoff of added coverage up to 3,000 square feet.


The big upgrade here is a new hardware design that supports Band 12 in addition to Bands 2 and 4, so tons of customers in areas where 700 MHz extended range LTE is the big performer can now take advantage of an added boost!



But wait, there's more



We hinted at a third new coverage solution option -- and what kind of mystery mongers would we be if we did more than hint? If you enjoy testing new products and reporting your experience, and your home or business coverage could use a little help, then we have just the project for you.


Though we can't share much about our Freedom Friendly User Trial, we can say that this mystery coverage solution offers a seamless internet connection and has you covered when your primary ISP is down or the power goes out! This trial has limited availability, and there are a few eligibility criteria as well (don't worry, there won't be a physical). If you're a good fit for the project, we'd appreciate your help! Please take our pre-screen survey to see if you'd be an ideal candidate for this opportunity -- you can click here or scan the QR code to the right. Space is limited, so the sooner you visit, the better! We'll be chatting about all things user trial here in our Support Community, so remember to come back and visit us if you're accepted!



Support Update Notes



Release DateDecember 13, 2017


We're squeezing in one more update for 2017. It's been a wild ride. Thanks for reading.


What's New

New winter holiday background for Support homepage!


  • Snowflakes!


New "Device Protection" space has been added!


  • There is a new topic for Device Protection.
  • Content related to device protection, including JUMP!, will be here.


New "Check your usage" button has been added!


  • A new button for quickly taking users to their usage page off of Support has been prepared.
  • This button will be added to relevant content in the near future.


Developer Comments: A new space for Device Protection content, a button for customers' checking their usage, and a holiday theme!


Bug Fixes & Improvements

Various bug fixes and improvements

  • Fixed an issue with "Carrier Freedom" search result showing when not intended


Support Update Notes



SiteT-Mobile Support
Release DateNovember 29, 2017


Revitalized on far too much turkey and stuffing, we're back at it! Just like you put away your pumpkins and rolled out lights, we're updating the holiday theme piece by piece. We're also bringing the first phase of an important revamp to Community, targeting improving the path for users to ask questions.


Just when you thought we'd slow down for the holidays!


What's New

Community revamp, phase one

  • Discussion topics have been condensed, reducing overly specific topics into more accommodating, broad topics
    • This change is being made to adjust to the use cases we're seeing.
    • With this, we hope to eliminate any confusion of choices between similar but different topics, freeing users up to confidently create discussions.
  • Top navigation changes to encourage easier discussion creation


Thanksgiving theme reverted, new holiday Un-Carrier photography


  • Falling leaves holiday theme for Thanksgiving has been removed.
  • Photography in banner has changed to winter holiday themed photo.


Various other improvements

  • Software Updates has been updated with Oreo-themed graphics.
  • Fix to small caching issue


Developer Comments: This is like runners lining up on the line before a race. Our holiday theming and Community discussion revamp are all stepping into position to get up and running. If any apparel sponsors are interested, inquire within.


Although T-Mobile Tuesdays make every Tuesday special at T-Mobile, for #GivingTuesday on November 28th, we've earmarked holiday dollars to put customers, employees and fans in charge of the giving.



How to give on #GivingTuesday

T-Mobile is making it easy for everyone to give on November 28th. You can check into the T-Mobile Tuesdays app, tweet with #GivingTWOgether, and if you're an employee, donate with your employee giving account! Here's how it works:



T-Mobile customers can log into the T-Mobile Tuesdays app on November 28th and get a $2 gift from T-Mobile to give to their choice from the following organizations: Boys & Girls Clubs of America, Team Rubicon, Feeding America, or the American Red Cross.


Not a customer (yet) and want to participate? Anyone can tweet with the hashtag #GivingTWOgether on Twitter on November 28th, and for every tweet, T-Mobile will deliver an additional split donation to the same four charities, up to $100,000. That's another potential $25,000 per organization!


T-Mobile employees will also receive a gift to pay forward -- $28 deposited to their internal giving account on #GivingTuesday, which they can donate to any charity of their choice.



What your gift does

A $2 gift goes far for those in need, and each donation from the T-Mobile Tuesdays app and #GivingTWOgether tweet enables:


All it takes is a few moments of your time to assign T-Mobile's dollars to do good out there! We're thankful for our customers, our teams and our communities -- thank you for taking a moment to help us give back. Curious about other ways we're doing good in the world and the wireless industry? You can read more about this initiative and all things T-Mobile in our T-Mobile Newsroom!

'Tis the season for many things: expressing gratitude, sharing time with loved ones, and giving back. We hope you get the chance to do every single one of them! For many, it's also a time when we start doodling the name of a fancy new phone on our gift list or wish list.


New and upcoming devices

Some amazing equipment's been released in the past few months, but we're not stopping with what we've showcased through the summer and fall! In the event that you're not already making plans for the phone you'll use to take your New Year's photos in just over a month, we've got a few more options for you to consider. Whether you're looking for a phone that packs a feature-laden punch without leaving a huge dent in your wallet, a mid-range offering that's anything but middle of the road when it comes to innovative new technology, or a rugged beast version of a beloved flagship staple; we've got you covered! Each device offers something fantastic; so if nothing on the current roster's speaking to you or your loved ones (or if you're of the mind that it's never too late to rethink those NYE plans), take a peek!


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T-Mobile REVVL Plus

  • 6 inch full HD IPS display, Gorilla® Glass
  • 2.0 GHz octacore processor
  • Dual rear-facing 13 MP and 5 MP cameras
  • 8 MP front-facing camera
  • 3380 mAh battery
  • Fingerprint sensor
  • 32GB device memory, expandable to 128GB




HTC U11 life

  • 5.2 inch Super LCD display, Gorilla® Glass
  • Qualcomm Snapdragon 630 octacore processor
  • IP67 rated water and dust resistant
  • 16 MP main camera with Phase Detecting Auto Focus, HDR Boost, and multiple shooting modes including Manual, hyperlapse, slow motion and 4K video recording
  • 16 MP front-facing camera with HDR Boost, live make-up, auto and voice selfie modes, and full HD 1080P video recording
  • 2600 mAh battery
  • HTC USonic: active noise cancellation adapts to your environment to reduce distraction, and USonic earbuds provide an individual sound profile personalized for your ears
  • Edge Sense: awesome new tech that lets you squeeze to open apps and perform specific in-app functions in everyday apps like the camera, maps, and music
  • Google Assistant and Amazon Alexa: squeeze to access Google Assistant and Amazon Alexa to find a restaurant, order food, get directions, and so much more.
HTC U11 Life.png


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Samsung Galaxy S8 Active

  • 5.8” Super AMOLED display, Gorilla® Glass 5 + reinforced protective layer
  • Qualcomm Snapdragon 835 octacore processor
  • IP68 rated water and dust resistant + military-grade body
  • 12MP dual pixel main camera with autofocus
  • 8MP front with autofocus
  • 4000 mAh, Fast Wired or Wireless Charging
  • Iris recognition and fingerprint scanning
  • 600 MHz compatible


Get your holiday on!


If you're thinking that one of these new devices would be the perfect fit for that checklist you're making, then don't waste a minute! You can order any of these devices or whatever else strikes your fancy through MyT-Mobile, the T-Mobile App, with our Care team by dialing 611, or at a T-Mobile store near you.


Whether you're in the market for a phone (or tablet, or smart home equipment -- the sky's the limit!) or not, we're wishing you a happy start to the season! If you've got a little bit of holiday cheer to spare; or need some help getting into the spirit, we're talking with our Community members about wish lists, gratitude checks, and most importantly, FOOD. You can join in here! Can't wait to eat read your recipes!

We're here to revolutionize the wireless industry, and we believe that change starts within our organization. Diversity is a huge part of who we are -- a commitment not just to each other, but to our customers.


Diversity Drives Results

As our CEO John Legere has said, “Our diversity is not only a huge source of pride; it’s also a massive competitive advantage. T-Mobile’s diversity fuels better ideas—the very ideas that are driving our Un-carrier revolution forward." In June of this year more than 150 CEOs from some of the world’s leading companies have signed on to the CEO Action for Diversity & Inclusion™.  This commitment is a pledge of action to cultivate a workplace where diverse perspectives and experiences are welcomed and respected, where employees feel encouraged to discuss diversity and inclusion. Research reveals that stronger business outcomes directly correlate with diverse teams and inclusive workplace environments where ideas can benefit from many unique voices.


T-Mobile Women's Leadership Network


Women's Leadership Network

Since November 14th is the Confidence Coalition's International Girl's Day, following closely on the heels of last month's International Day Of The Girl, we thought it would be a great time to highlight the stellar contributions of our largest employee network, the Women's Leadership Network. Women make up roughly 42% of our T-Mobile US workforce, but for four years now the WLN has been an organization open to any person who "believes that a gender-balanced environment strengthens individuals, community, and company".


True to the network's call, #LeadFromEveryChair, the WLN actively works to ensure that every woman at T-Mobile is prepared to engage their voices confidently and improve the company for our customers and ourselves, offering mentor programs, career development, skill training, and the insights of featured speakers. The network kicked off 2017 by celebrating Women’s History Month with a massive Women’s Summit. Hosted at T-Mobile HQ, the Summit was made available online for live participation across the country. Our dedication to the importance of gender equality doesn't stop with our corporate community, though! WLN Chair Christina Weber explained that she's inspired by how strongly the network feels "about telling our members’ stories, highlighting their accomplishments, and shining a light on their impact both internally, as well as outside of T-Mobile."



What's Next

The WLN's upcoming agenda is anything but limited to T-Mobile internal goals, and involves partnering with other Diversity & Inclusion network groups to echo the value of every voice with the next generation. "Our goal for 2018 is to continue to build upon the engagement we saw in 2017, and to continue to make a positive impact to our members, as well as to the success of T-Mobile. We’ve been active participants in external tech conferences (and are Platinum Sponsors at this month's Grace Hopper in Seattle), we’ve partnered with the Boys and Girls Club in STEM events, and the YWCA in their Week without Violence campaign," Christina said.


When we asked Christina what advice she'd offer to girls in 2017 who want to be leaders, her encouragement was the perfect response to IGD's #YouCan. "Our tag line is #LeadFromEveryChair – which means being a leader isn’t about title, it’s about how you show up every day. And how you show up is your choice. You are in charge. If you have aspirations to own your own business, do it. If you want to be an executive, fantastic. If you want to stay at home and raise a family, then you’re being a leader there too. The International Girl's Day slogan is 'She can do anything' – and it’s true. Don’t ever let anyone hold you back!"

Smart homes and home security with mobile monitoring and cellular backup are on the rise -- and we know our customers don't like to be left behind! Earlier this month, we announced our partnership with Nest as their exclusive provider for cellular backup connectivity, and we've got some sweet smart home accessories you can check out, too!


What does this mean for me?

This means that you can get a great deal on the awesome Nest security pack and T-Mobile will back you up on cellular in case your Wi-Fi decides to take a nap. Now you can help keep your family and home safe from your crazy cats and the treacherous folks who for some reason like to steal cats. This bundle uses some of the hottest technology on the market to connect you to your home at the tap of a button via the Nest app. Check it out!



Nest Secure with cellular backup + Nest Cam Indoor with Nest Aware



Nest Secure

  • Nest Guard - This is the brains and physical hub for control of your Nest system, holding the alarm and keypad, and does double duty as a motion sensor too!
  • Nest Detect - These little guys are multi-purpose. You can use them to detect motion within your home or use them to monitor when a door or window is opened or closed.
  • Nest Tag- Lose your phone? Can't remember your passcode? This little NFC-enabled key fob will save you in a pinch, as it lets you arm and disarm your home just by tapping it on the Nest Guard!


Nest Cam Indoor - Place this bad boy anywhere in your home, and you can get activity alerts, view a 24/7 live feed of what's going on when you're not there, or catch up on the last 10 days of your cat's solo shenanigans.You can even say hi back!



The plan

An indoor camera that you can view live or use to record and playback, a motion detecting hub with NFC, two key fobs, and two motion sensors: $9,999.99 and a 7 year contract, right? Nope! This bundle is only going to cost well qualified buyers $240 down and $10/month after bill credit on our interest free installment plan. There are other security companies out there that offer similar services, but it's going to be hard to find a better deal than our Nest Aware + Cellular Backup plan. The plan is only $10/month (after $5 automatic discount via bill credit). The plan provides you with unlimited data as well as Nest Aware 10-day video storage and advanced video analytics.



Make it fancy


So, you're just getting started with smartifying (yeah, that's totally a word) your home and you want to know what else you can do with the power of technology? Well, look no further than this roster of sweet connected accessories that we're offering. With the UE Blast/Megablast with Amazon Alexa or the JBL Link 10/20, you can start off your career as a home wizard by using only your voice to control the lights, music, cameras, and anything else you can plug into a wall outlet!



As the official wireless sponsor of Major League Baseball, we're always stoked about baseball season, and you'll find us partying like madmen on Opening Day. By the time teams take the field for the World Series, we're on the edge of our seats! Now that this year's thrilling postseason's come to a close, it's time for a little wrap-up of our own.


T-Mobile & MLB

Our love affair with MLB isn't something we're shy about. MLB.com At Bat as been a long-standing member of our BingeOn roster, so our customers had unlimited access to games before unlimited high speed data was the heavy hitter it is today. Any of you who are wise to T-Mobile Tuesday know we've partnered with the MLB Shop app to snag sweet deals that make it easier for our customers to represent their teams. In the past, we've also asked you to prove your number one fan status for prizes to celebrate Unlimited Baseball, and run promotions for MLB.tv subscriptions so our customers can share the love. This year's postseason was a record-setting display of sportsmanship and skill, but the Astros weren't the only winners walking away from Game 7 last week. We were able to turn every home run into a win for hurricane recovery!





We believe in changing the game -- and this time, that meant a new twist on sponsorship. We're truly thrilled to share in the cool of the great American pastime. It's great to be cool ... and it's even better when you can hit the sweet spot where cool and good overlap. While this year's baseball season was phenomenal, the hurricane season in 2017 was devastating for communities in Puerto Rico, Texas and Florida, and we're looking for any opportunity to help. In early October, we announced a plan to use our magenta platform to turn postseason home runs into cash for hurricane recovery efforts!


We set a goal to donate $10,000 for every postseason home-run and throw an extra dollar in the bucket for every #HR4HR Tweet from MLB fans and customers with hearts of gold to Team Rubicon, and then doubled down on that commitment near the end of the series. By the close of postseason, all of the nail-biting extra innings and thrilling extra homers paid off not just in the books of baseball lore, but for the fantastic vets doing great work for hard-hit communities impacted by Harvey, Irma, and Maria. With the combined efforts of home run history makers and hashtagging fans, we netted over $2.5 million in funds to give Team Rubicon for Hurricane Recovery. You can see details and some great footage of Team Rubicon in action on our T-Mobile MLB page.



What's next

No one can predict the glory that next year's baseball season will hold! We had a great time reviewing some stats on how our fans used their network data during the Series (no doubt only during game lulls). Take a second to let us know how you use your data when you're not paying attention to the world around you here! In the meantime, if you're inspired by the awesome totals  and want to do a little good of your own, you can text MARIA, IRMA, or HARVEY to 90999 to donate $10 to the American Red Cross via your T-Mobile bill, or donate to Team Rubicon directly here.

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