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This one's gonna be a HIT with baseball fans... For the first time ever, T-Mobile customers can score exclusive deals on tickets for select regular season MLB games for all 30 Clubs – yep, that’s every team! – through T-Mobile Tuesdays.


Starting tomorrow, June 18th, ticket offers for the first 10 Clubs – the Arizona Diamondbacks, Cleveland Indians, Detroit Tigers, Los Angeles Angels, Philadelphia Phillies, Pittsburgh Pirates, San Diego Padres, San Francisco Giants, Seattle Mariners and Texas Rangers – will be available for one week in the T-Mobile Tuesdays app.



To get your tickets, simply open the T-Mobile Tuesdays app on your smartphone or go online to save your offer. Then, copy the offer code and hit “Redeem” to choose from a list of available ticket deals, which vary by Club. Act fast, these deals are available while supplies last! Be sure to paste in the offer code upon checkout to score your exclusive deal. Once you’ve got your ticket, grab your mitt and head to the park! Offers for the remaining Clubs will be unlocked monthly throughout the remainder of the 2019 MLB regular season.


As the Official Wireless Sponsor of MLB, T-Mobile has already given customers free MLB.TV, and now, the Un-carrier piles on even more perks with exclusive ticket deals! With T-Mobile’s Magenta plan, customers get the industry’s best unlimited plan with taxes and fees included, unlimited hotspot with 3GB high-speed data per month, Netflix on Us for families, the best customer care in wireless with a dedicated Team of Experts, and free scam protection options to fight robocalls. Customers also score weekly free stuff and discounts from T-Mobile Tuesdays along with industry-leading travel benefits.




Just in time for the busy summer travel season, T-Mobile is amping up its industry-leading travel benefits yet again! T-Mobile's Magenta plans already include unlimited texting and data in 210+ countries and destinations around the world, and now Un-carrier customers have more options, thanks to new International Passes with high-speed data and unlimited calling in all of those countries and destinations.


The Passes

International pass options include:

  • The new 5GB International Pass includes 5GB of high-speed data to be used up to 10 days for just $35, or
  • The new 15GB International Pass includes 15GB of high-speed data to be used up to 30 days for just $50.
  • Or if you just need a day, you can still get the popular International Pass with up to 512 MB of high-speed data and unlimited calling for just $5 a day.


All three data passes offer high-speed data at up to LTE speeds and unlimited calling. And, just like everything Un-carrier, there are no hidden fees or gotchas. You don’t have to do anything before you leave – no signing up, no calling ahead. Just add the passes you need when you arrive in the app or online. All that goodness adds up to a lot of value.


When your travel takes you abroad, T-Mobile has you covered with the new Magenta plan. Headed to Mexico or Canada? You’ve got unlimited talk, text and smartphone data with up to 5GB of high-speed at 4G LTE speeds included in your plan at no additional cost. Traveling overseas to over 210 countries and destinations? You’ll enjoy unlimited texting and data at up to 2G speeds and calls at just $.25/ minute included in your plan…OR…snag one of the new high-speed data passes for LTE and unlimited calling too.


Not Sure Where to Go?

You're in luck! T-Mobile's Story team recently put together a super helpful list of awesome off-season travel destinations to help you roam if and when you want to. The savvy international traveler knows avoiding the tourist-trap months is the secret to a successful vacation...even summer offers some surprising off-season gems! Here’s a little insider info to help you skip places at their peak (and maybe put one of those passes to good use).

  1. Seville, Spain

    For all the lovers: Turn up the heat by taking a trip to Seville in July and August. You’ll be enjoying one of the most romantic and picturesque cities in Europe. Among the sights to see is Seville’s majestic Alcázar palace, a masterpiece of Moorish architecture. Blistering hot? Yes. But a crowd-free photo-op you can’t miss. Plus, you can reward yourself with a few frosty Cruzcampos and cold tapas – and then, to burn off the rest of the afternoon heat, a blissful siesta. Or whatever your heart desires…
  2. Bariloche, Argentina

    Have a hankering for a summer ski? Head down to this Argentinian city during the country’s winter months, June through August, to hit some of the smoothest and most breathtaking slopes imaginable. If you lack a passion for pow-pow, Bariloche also has lots to offer besides the trails, from a wooded winter walk to a frozen lagoon to its famous chocolate shops. Après-ski Patagonia style with some of Argentina’s world-renowned wines and grilled local meats to fuel up for another run, or simply relax the day away in one of the Bariloche’s many luxury spas.
  3. Sydney, Australia

    Visiting Down Under during Australian summer (our winter) can be insanely expensive. So snap up some tickets to Sydney during Aussie spring, which is from late September to November. There’s so much of the city’s natural beauty to explore, especially its famously gorgeous beaches: Catch some rays at Bondi, or grab a board and join the surfers at Tamarama or Bronte. Too cold for a beach day? Try a stroll through the stunning Royal Botanical Gardens, or the city’s excellent museums, which will be open in case you get some really nasty weather. (You might.) Also, make sure to book a Harbour cruise – a great way to see other major sights like Sydney Opera House and the Harbour Bridge.
  4. Cairo.jpg

    Cairo, Egypt

    Summer is Egypt’s low season (for a reason: it’s hot!), but if you can put up with a little extra heat under your collar, you’ll be rewarded like a king. Known as “The Paris of the East” – the city is lined with late 1800s’ Belle Époque architecture a June or July jaunt will let you peak into a pyramid-rich past without needing a tomb full of gold to pay for it. Word to the wise: Air conditioning is still a burgeoning amenity at most indoor cultural sites, so head out to see the antiquities and artifacts early in the morning – or scrap those plans altogether and cool off with a cruise down the Nile.




For SIX MORE fantastic off-season travel destinations, read the full story on our T-Mobile Newsroom here:
Roam If & When You Want to: 10 Awesome Off-Season Travel Destinations.

For more on T-Mobile’s incredible travel benefits, visit https://www.t-mobile.com/travel-abroad-with-simple-global.


T-Mobile is on hand to help the community of Dayton, Ohio, after Monday’s devastating tornado


Updated: 5/30/19

  • Jeep.pngT-Mobile’s network has some limited outages. We are working to quickly restore service in these locations. We’ve deployed network resources like Cell On Wheels (COWs) and Cell On Light Trucks (COLTs) to help provide wireless coverage to T-Mobile and Metro by T-Mobile customers in the area.
  • As the network is recovering, we encourage T-Mobile and Metro by T-Mobile customers to consider using text rather than voice services over the next couple of days -- text messages have the greatest chance of success in high traffic situations.
  • T-Mobile relief trucks and local team members will be located at 3891 Kemp Rd Beavercreek, OH  45431 to distribute supplies including chargers, water, tents, chairs and other essentials.


Remember, customers on T-Mobile One or Simple Choice plans always have unlimited talk, text, and data. Metro by T-Mobile customers also have unlimited talk and text on all plans. If you are a T-Mobile or Metro by T-Mobile customer affected by this natural disaster, call 611 from your handset for assistance with your account or service.


T-Mobile customers who would like to donate $10 to the American Red Cross to support disaster relief efforts across the United States can text “REDCROSS” to 90999. The donation will be charged to your next T-Mobile bill. Message & data rates may apply. More information can be found at: http://mobilegiving.org/terms-and-conditions/


It's that time of year again -- National Scavenger Hunt day is tomorrow, May 24th, and we're celebrating with a contest! Show us how skilled you are at finding the helpful documents we're happy to host here on Support.T-Mobile.com, and you could be the winner (...of the prize, you're always a winner to us)!


T.pngThe Contest

Starting today, May 23rd, through Thursday, May 30th, the hunt is on! We want Support Community members to take a look at a few questions and hunt for the location of the answers! You don't have to travel the worldwide web: each question can be answered using documents and discussion threads located right here on Support or within our Support Community. This scavenger hunt is going to take you to some new places on our Support site, so even you Support Community veterans out there will have to dig to find the answers to all ten questions!


The winner will be selected based on the number of correct links they identify and provide. If a tie breaker is necessary, we’ll rank submissions based on the order in which they’re received.


At stake is a $50 gift certificate to BeMagenta.com, where you can pick up just the right gear to show off your T-Mobile pride.


How to Play

To participate in this contest, you must post a comment on this thread letting us know that you’ll be playing. BUT PLEASE: for the love of all that is magenta, don’t post your answers on the thread!


After you’ve commented, a Community Manager will send you a private message confirming that we’ve noted your intent to play. Once you’ve found as many of the links as you can (or all of them, you overachiever!), reply to the private message from the Community Manager with a list of the links (the web address or URL at the top of the page) you’ve found. Happy hunting to all, and be careful not to run into the evil 404 monster while you're out there!


Ready? Head here to play, and good luck!




Many of us resolve to be more mindful day-to-day, but don’t quite know how to put the resolution into practice. Well, if being more present, conscious or in-the-moment is on your wellness to-do list, from meditation apps to yoga videos, there are an abundance of Zen-inducing resources available right in the palm of your hand.


Switch to Do Not Disturb mode or mute text threads when you want some inner calm.

Mindfulness.pngYou don’t have to go full Airplane Mode - Do Not Disturb allows you to receive calls and texts without the distracting or (at times) stress-inducing notifications that come with them. Many smartphone models offer this option, and you’ll find yourself feeling less tied down by incoming correspondence. And speaking of correspondence, we all know that group messages can send phone alerts into overdrive! Put threads that aren’t super time-sensitive on mute so that you can stay focused on other priorities, including clearing your mind.


Limit notifications to put yourself in control of your time.

Just as you might mute a text thread, it’s also possible to control the notifications you receive on your phone each day. Decide what’s absolutely imperative to know about instantly and turn off notifications for everything else. For example, you might find work emails a must for instant notifications, but not necessarily need to know about every social media like or comment as they unfold in real time.


Find a great meditation app.

Taking time to breathe and reset mentally definitely has perks. In fact, meditation is scientifically proven to boost health, happiness and productivity – among other benefits. A quick online search will lead you to a plethora of apps that can help make meditation an easy and intuitive part of your daily routine. Or you can follow Kesha’s advice, and download the anxiety-alleviating apps she loves.


Unwind after a stressful day with some YouTube Yoga.

There are a number of ways that yoga has been shown to improve health. But busy days or a tight budget might make getting to an actual class difficult. That makes finding a good yoga video (and there are many) on YouTube or any number of streaming services a super easy way to let your phone help you be more mindful.


Create a super Zen-inducing playlist.

We all have songs, affirmations, or podcasts that instantly calm us down and transport us into a Zen-like state. Peruse your favorite streaming service and put together a Mindfulness Mix to use as a go-to for when you want to switch into chill mode. Or borrow one that’s already backed by science!


Looking for steps to activate Do Not Disturb, mute messages, or silence notifications for your specific device? Find your phone here and take a look at the how-to documentation for help. Want to get even more out of your device and catch up on all things T-Mobile? Check out the news and tips on our T-Mobile Newsroom, including 10 Tips for the Perfect Social Media Shots!

Un-carrier customers are the world’s first to score the buzzed-about superphone, beginning today at T-Mobile’s NYC Signature Store.


The OnePlus 7 Pro

OnePlus7Pro.jpgFull screen ahead! Thin, light, with a curved screen, no notch and popup camera, the new OnePlus 7 Pro is coming exclusively to T-Mobile in the U.S.! This super hyped smartphone will be on sale nationwide in T-Mobile Stores and online Friday, May 17th at 6 AM ET.


The OnePlus 7 Pro from T-Mobile is jam-packed with top-of-the-line specs and completely optimized for the Un-carrier’s LTE network. The superphone is 600MHz-capable, giving you better coverage than before in buildings and rural areas, and lights up every single speed-boosting LTE Advanced technology on the T-Mobile network, including 4x4 MIMO, carrier aggregation, 256 QAM and License Assisted Access (LAA). (You don’t have to know what those mean – just know they make your OnePlus go “Zoom.”)


The smartphone comes with four cameras: a 16MP popup front-facing camera and 48MP + 8MP + 16MP rear cameras. The OnePlus 7 Pro from T-Mobile also boasts a quick-charging 4,000 mAh battery, dual speakers, 8GB RAM, fingerprint under display functionality and a 6.67-inch Fluid AMOLED screen. It will be available in Mirror Grey and Nebula Blue with 256GB of internal storage. Learn more about the OnePlus 7 Pro here, and check out the Un-carrier's unboxing video below!



Want it even sooner?

T-Mobile is hosting launch events where you can be the first to get the smartphone beginning today, May 14th, at 2 PM ET at the T-Mobile Times Square Signature Store, followed tomorrow by events at T-Mobile Signature Stores in Chicago, Las Vegas, Miami, San Francisco and Santa Monica. Find all of the event details in our T-Mobile Newsroom and catch up on the launch event here!

“OK Google, where’s the best place to get the new Pixel smartphones?” As of last night, you can get the entire Pixel 3 lineup right here at T-Mobile.


Pixels.jpgThe new Google Pixel 3a, Pixel 3a XL, Pixel 3 and Pixel 3 XL have all landed at T-Mobile – and that’s good news for wireless customers everywhere. All four Pixel devices light up T-Mobile’s 600 MHz network, giving customers better coverage than before in buildings and rural areas. And if you want more speed, the Pixel 3 and 3 XL tap into T-Mobile’s LTE Advanced speed boosting technologies with 4x4 MIMO, 256 QAM, License Assisted Access (LAA) and carrier aggregation.


The Google Pixel offers unlimited high-quality storage through Google Photos, so you have all the space you need as you capture stunning photos with Portrait Mode or try your hand at night photography with Night Sight. And you won’t need to worry about running low on battery -- the Pixel 3a and 3a XL both come with an Adaptive Battery that gives you tons of battery life with just a short 15-minute charge AND prioritizes power to the apps you use the most.


To see the new Pixel 3a and 3a XL in action, check out the T-Mobile unboxing video:




The Pixel 3a and the Pixel 3a XL are available in 64GB in Just Black and Clearly White, and you can also get the Pixel 3 and Pixel 3 XL in 64GB in Just Black. To find out more about the Google Pixel offer at T-Mobile, visit https://www.t-mobile.com/offers/google-phone-deals.


Happy EARTH DAY! Rather than focus on just one day to celebrate the Earth, T-Mobile has partnered with the Nature Conservancy to give people four fun ways to regreen our planet during April, May AND June! Want to know how you can help? If you missed the news on T-Mobile's Newsroom, read on!



Last year with #TreeMobile we planted 27,000 trees. This year we have a goal to plant 500,000 trees in partnership with the Nature Conservancy. So far, we racked up 300,000 trees in the first week of #TreeMobile. Hopefully you caught your chance to play via the T-Mobile Tuesdays app! But if you missed out -- or if you're ready to do more -- we've got you covered. You can join the fun and help us plant 200,000 more!


This Week: #TrashTag

April 22 – 28: Starting on Earth Day, anyone can help us plant more trees! Post a fun pic of yourself cleaning up your local community on Twitter or Instagram using #TreeMobile and #TrashTag, and T-Mobile will donate a tree to The Nature Conservancy who will plant it on your behalf.

If you’re near one of T-Mobile’s Signature Stores, take a pic in the #TreeMobile photo booth and pick up your FREE reusable shopping bag while supplies last!


Get details & answers to frequently asked questions, find locations for Signature Stores and check out our progress at T-Mobile's #TreeMobile page. Stay tuned for updates on ways to get involved in May and June!

Changing wireless for good is the Un-carrier’s mission, but that doesn't mean it's a stopping point. Last week’s eight market introduction of TVision Home – BS free TV that learns YOU -- brings the Un-carrier one step closer to taking on Big Cable later this year.


TVision Home

TVision Home builds off the innovations in Layer3 TV and offers the promise of an upgraded, premium TV experience for the 74% of American households still using traditional cable or satellite TV. Launching in Chicago, Dallas-Fort Worth, Los Angeles, New York City, Philadelphia, San Francisco, the Washington DC metro area and Longmont CO, TVision Home will offer more HD premium channels than anyone else and include the most 4K channels. That’s 275+ available channels and over 35,000+ available On Demand movies, shows and more. And that is just the start.


  • TVision is TV That Learns You: TVision Home’s AI-driven personalized user interface not only remembers what you watch, but when and where you watch it, so it can offer up your favorites based on the hour and location. In fact, TVision delivers that experience to everyone in your home -- with an individual DVR, home screen and profile for each user. Record multiple programs at once for everyone who needs them queued up -- you get a massive 1 terabyte of storage, which comes out to 400+ hours of DVR in HD.
  • Smart Home and Social Connected: TVision is connected to your digital life and your devices. Scroll Facebook, check Twitter, use your voice to control TVision Home with Amazon Alexa and Google Assistant, and access your Nest security cameras to monitor your front door…all right from your TV.
  • Streaming & Cable Together: TVision is launching with apps for Pandora, iHeartRadio, XUMO, CuriosityStream, Toon Goggles and HSN. With an open platform, more apps are right around the corner: Netflix, YouTube, YouTube Kids, and MORE! And, T-Mobile will soon release a companion app for iOS and Android, so you can take TV streaming with you anywhere in the house.
  • BS Free TV: Because TVision Home is from T-Mobile, there are no hidden fees, no bill creep or exploding offers, no annual service contracts and no crappy customer service. Customers can expect a TVision-dedicated customer care team from the company that ranks first in wireless customer service satisfaction year after year, straightforward pricing, and one consistent price for a full channel lineup.


What Happens to Layer3 TV?

Layer3 TV customers will automatically be upgraded to TVision Home. Because TVision is built on Layer3 TV technology, the look and feel will be familiar – but the features added will be an awesome boost. TVision’s IPTV design adds more advanced personalization features and integrates with your digital life with seamless connections to your Facebook, Twitter, Nest security cameras, Amazon Alexa and Google Assistant. Plus, TVision Home offers a personalized DVR for everyone in the family!

Other upgrades Layer3 TV customers can expect:

  • More apps are coming soon, including Amazon Prime Video, Netflix, YouTube and YouTube Kids!
  • Soon, we’ll be releasing a mobile companion app for iOS and Android so you can stream all your TV to your smartphone anywhere in your home.
  • This is just the beginning! Later in 2019, we’ll reach virtually everyone nationwide by offering mobile-first streaming options and launching TVision Home on popular third-party TV platforms.


UI updates coming soon will refresh the branding Layer3 customers see on their existing service, and it might take a little time for all your smart assistants to catch up – but we’re working to quickly unify commands across your devices. If you’re a Layer3 customer and need assistance during the transition, we’ve got you covered! In addition to the web URL displayed on-screen, you can also visit customer.service@layer3tv.com or call 877-773-1563 to reach our fabulous care team.



TVision Home will be available on April 14 in T-Mobile stores and online in Chicago, Dallas-Fort Worth, Los Angeles, New York City, Philadelphia, San Francisco, and the Washington DC metro area, as well as Longmont CO, with other markets coming later this year. And this is just the beginning! Later this year we’ll reach everyone nationwide with mobile-first streaming options. Learn more about TVision Home right here on Support, read the full press release in our T-Mobile Newsroom, check out www.tvision.com, and follow @TVision on Twitter.



The Future Unfolds on 4/26!

Posted by tmo_mike_c Apr 11, 2019

Samsung_GalaxyFold_Silver_Back_Half-Open_CMYK.pngEarlier this this year Samsung unveiled the foldable future to the amazement of everyone. Now that amazing and mold-breaking Galaxy Fold is coming to the Un-carrier!


Tablet and Phone in One

Samsung combines the compact frame of a cell phone and screen size of tablet in one device that easily stores in your pocket. Unfolding the device reveals a 7.3” screen that makes streaming a dream come true! With 3 app multi-tasking you can listen to music, surf the web, and message your friends all at once, and all on the same screen!


Key Features

  • 7.3'' QXGA+ Dynamic AMOLED display
  • 4.6'' HD+ Super AMOLED cover display
  • Android Pie 9.0
  • 6 cameras:
    • 12 MP Telephoto, 12 MP Wide-angle, 16 MP Ultra Wide-angle (rear facing)
    • 10 MP Selfie, 8 MP RGB depth Camera(main display)
    • 10 MP Selfie camera(cover display)
  • 12GB RAM, 512 GB ROM


Full of features

The Galaxy Fold packs more than just a large screen. Boasting 6 cameras, taking and sharing incredible photos is better than ever. Memory is no problem with 512 GB to maximize your storage space. It also houses a 4380 mAh battery giving you plenty of time to make use of all this device can do. With the Galaxy Fold’s Qualcomm 7nm 64-bit Octa-Core Processor under the hood, it can power any apps and other cool bells and whistles!


Get yours

You can get your hands on the new Samsung Galaxy Fold on April 26. This device comes in a Space Silver color and will be available in T-Mobile retail stores, online, and through the T-Mobile app. You can also order over the phone if you contact us.


Still have questions? Check out our Official Samsung Galaxy Fold Discussion Thread and post any questions or comments you have there. For even more details, check out our Samsung Launch Center!

Ready to live out your secret agent fantasies? We've got a mission for you.

Last month, T-Mobile's own @AskDes went undercover spy style to announce that LG’s latest smartphone, the LG G8 ThinQ™, would be coming to the Un-carrier. Check out his suspenseful secret agent unboxing video here!


Get Smart

This superphone comes with innovative front-facing sensors for touchless control, so you can easily access most-used apps, answer/reject calls, snooze/stop alarms and increase volume without touching your phone. It also comes with Hand ID, which allows you to unlock your phone just by hovering your hand over the device -- so if you find yourself suspended from the ceiling, breaking into a highly classified building during a covert op, then the LG G8 ThinQ is the phone for you.


With dual rear 12MP and 16MP cameras, a Wide 8MP front camera and a 6.1-inch QHD+ FullVision OLED screen, you’ll have everything you need to snap quick, clear shots of Top Secret documents and share them with your fellow spies. Remember, the phone can detect your hand, but not double agents -- so stay alert.


LG_G8_ThinQ_Aurora_Black_Carmine_Red_Combo_RGB.jpgThe LG G8 ThinQ also has a new Crystal Sound OLED speaker technology that moves the speaker under the entire display to create a surround sound-like experience.


And don't worry, the LG G8 ThinQ is the latest device that taps into T-Mobile’s 600 MHz Extended Range LTE network, giving you better coverage than before in buildings (while retrieving classified documents) and in rural areas (during high speed chases). Okay, so maybe you won't use these features to perform those exact tasks -- but the phone is a pretty awesome choice for regular folks, too.


Get Yours

Pre-orders open on April 5th at 5:00 AM PT, or you can pick one up in T-Mobile stores on April 12th. The device comes with 128GB of memory in Aurora Black or Carmine Red. Learn more about the just-announced offer for the LG G8 ThinQ in our Deals section here!

Hey, baseball fans, free stuff fans, T-Mobile fans…all the fans! T-Mobile is back as the Official Wireless Sponsor of MLB – and, for the fourth straight season, the Un-carrier is giving customers a year of FREE MLB.TV on March 26th!


MLB.TV is a Home Run

T-Mobile and MLBT-Mobile and Major League Baseball (MLB) announced this week that they’ve re-upped their partnership for four more years. To celebrate, the Un-carrier is continuing to go to bat for its customers with unbeatable benefits including a FREE year’s subscription of MLB.TV and the MLB At Bat app’s premium features—a $118.99 value—via T-Mobile Tuesdays.


“We love baseball, and clearly, so do our customers! They streamed nearly 3 MILLION hours of baseball with MLB.TV in 2018 – two times more than the year prior,” said John Legere, CEO of T-Mobile. “Locking in four more years with MLB means four more years of Major League perks."


With T-Mobile Tuesdays, Un-carrier customers get fun freebies and deals, just for being a customer. So naturally, T-Mobile is going hard for baseball fans!


T-Mobile customers can claim their free MLB.TV subscription through T-Mobile Tuesdays starting Tuesday, March 26th until Monday, April 1st at 11:59 p.m. ET. Android users can claim via the T-Mobile Tuesdays app and iOS users can claim via the T-Mobile Tuesdays website. MLB.TV delivers both home and away broadcast feeds, including live access to every out-of-market regular season game.


Baseball fans can watch games on their favorite supported devices and enjoy live game DVR controls to pause and rewind live action. AND, the MLB.TV subscription includes all the premium features of the MLB At Bat app (a $19.99 value), featuring enhanced pitch tracking, home and away radio broadcasts and more.




Learn More

For ALL the news about T-Mobile's renewed partnership with MLB, check out our T-Mobile Newsroom! For more information on all things T-Mobile + MLB, visit www.t-mobile.com/mlb. And lastly, to read up on T-Mobile Tuesdays and the offers available on March 26th (including a free taco from Taco Bell and $.10 off each gallon of gas on one fill-up from Shell up to 20 gallons) visit www.t-mobiletuesdays.com.

Empowering young people to dream and solve challenges means a brighter future for us all. So last May, T-Mobile partnered with Ashoka to launch the Changemaker Challenge. The call to young innovators was simple: share your big ideas for positive, lasting change in your communities. Earlier this month, the leader of one of the six winning teams and a CEO favorite, J.I. of Dios del Sol, shared his journey so far with our T-Mobile Newsroom and Good Morning America, detailing his plan to revolutionize and democratize solar power across Puerto Rico.


A History with Hurricanes


As J.I. explained to the Newsroom, the need he sees for his home island is fueled by a history of hurricane experience.


As a toddler, the '98 arrival of Hurricane George sent J.I.'s mother out into the storm searching for electricity so she could administer his asthma medication. At seven, he saw images of Hurricane Isabel making landfall and the fascination cemented.


From that point on, J.I. "followed every hurricane like a hawk," he says, "like a little weather man."


In 2005, Hurricane Katrina's quick and unprecedented strength made an impression, too. But twelve years later, when J.I. was far from home at college in DC, "Hurricane Maria hit, and that changed everything … Maria decimated our island."

Bringing Power to People

When an NPR mindfulness challenge inspired J.I. to consider solutions to Puerto Rico's debt crisis, he hit on modernizing his home island's energy grid as a source of financial relief. In the wake of the storm, watching scenes he recognized from Katrina play out in his own community, the idea took a turn, and Dios del Sol was born.


Dios del Sol aims to overhaul the island's energy distribution by leveraging places of worship and other buildings belonging to faith-based organizations to distribute solar. Too often, the needs of those injured during a storm can't be met without power, and the lives lost multiply throughout recovery as grid restoration stretches on. Dios del Sol will ultimately create a micro-grid of weather-proofed power to prepare the island for future storms. And they're testing their model right now – using his local church, which they hope to have "launching a fully retrofitted solar micro-grid by Earth Day this year and begin to bring along other nearby churches after."

Through Changemaker Challenge, J.I. and Giovanni received $10,000 to get their idea off the ground. It allowed them to build a small team, and "dare to dream and make those dreams come true." Read the full interview with J.I. on our T-Mobile Newsroom, and watch him share his vision with Good Morning America below!


The energy that the 2018 class of Changemakers brought to the world by sharing their stories and plans for the greater good isn't going anywhere -- T-Mobile will launch the 2019 Changemaker Challenge later this year. If you're a young Changemaker or know one, visit T-Mobile.com/Changemaker to sign up for a notification when the 2019 Challenge launches!

The deadly tornadoes in Alabama have been devastating for local communities, and our thoughts are with those who have lost family members, friends, and homes.


To help support those impacted by these tragedies, a T-Mobile relief truck will be in the Auburn area this week providing wi-fi and supplies such as chargers, water, non-perishable food supplies, gloves, tents, trash bags, etc. to members of the community. The truck will be located at 2807 Lee County Rd 166, Opelika, AL 36804 from Tuesday March 5th to Friday March 8th.


T-Mobile customers who would like to donate $10 to the American Red Cross to support disaster relief efforts across the United States can text REDCROSS to 90999. Message & data rates may apply. More information can be found at: http://mobilegiving.org/terms-and-conditions/


Network status

T-Mobile service is fully operational in Lee County.For questions about your account or service, visit my.t-mobile.com or call 611 from your T-Mobile handset.

After 10 generations, Samsung is still bringing you the next big thing! The Samsung Galaxy S10 series is here, with brand new features that will take the mobile experience to new heights. The galaxy’s never been closer to your grasp than it is when you hold one of these devices in your hand.



Galactic Features

The Samsung Galaxy S10 series offers some of the hottest technology out there in three different sizes! The S10e (5.8”), S10 (6.1”), and the S10+ (6.4”) all boast multiple high-quality cameras for some sweet, crisp photo action and a fantastic 10MP front camera for glamorous selfies. With the all-new 16MP True Vision Ultra-Wide camera, capturing those epic moments is easier than ever. Shooting video is even better with 4K -- on these new devices you can use your 4K camera and the Super Slow-Motion feature to capture truly cinematic moments!


Thanks to Bixby, the Galaxy S10 is also like a digital assistant in the palm of your hand -- Bixby makes your life easier by learning your daily habits and tweaking your app preferences so they work better for you!


Key Specs

  • Android 9.0
  • 10MP FF/ 16MP RF dual cameras
  • Fingerprint scanner
  • Wirleless Powershare
  • Qualcomm Snapdragon 8150 Processor
  • All devices in the Galaxy S10 series support T-Mobile's Extended LTE Bands 12 and 71


Tech at its Best

Samsung’s device security is both simple and innovative. The capacitive fingerprint scanner on the S10e and the Ultrasonic Fingerprint scanner on the S10 and S10+ protect your device from prying eyes. Samsung’s facial recognition technology gives you another great option for protecting your device’s information.


This S10e packs a 3100mAh battery for hours of usage and standby time, and the S10’s 3400mAh and 4000 mAh battery in the S10+ give you tons of time for browsing, photo sharing, gaming and more. And with fast wireless charging, the fun keeps going. These awesome batteries do more than just keep your phone alive – with Samsung’s Wireless Powershare technology, you can use the device to charge your Galaxy Buds, Galaxy Watch, or even a friend’s compatible phone.


Get Yours!

Galaxy S10 SeriesThe Samsung Galaxy S10 series will be available through all channels on March 8th. The S10e comes in in Prism White, Prism Blue, Prism Black, and Flamingo Pink, in either 128GB and 256GB memory models. The S10 is available in the same colors, with the choice of 128GB or 512GB of memory. And for those interested in the bigger S10+ model, you get all the color choices for the S10 and S10e AND more options: Ceramic White and Ceramic Black, with 128GB, 512GB, or 1TB of memory to bank all the apps, images, and files you need.


Pre-orders start at 9:01 PM PT on February 20th, so stake your claim by pre-ordering here. You can also use our T-Mobile app, order online, head to participating T-Mobile stores, or contact us to place your order. Make sure to visit our Official Samsung Galaxy S10 Pre-order Discussion Thread once your order's placed to chat with all the Galaxy fans! Looking for more details before you make the big decision? We've got your back! Find highlights in our Samsung Launch FAQ, and check out all the details in our Samsung Launch Center.

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