• Alcatel Go Flip 3 - alarm clock bug

    I just started using the Alcatel Go Flip 3, and wonder if I have encountered a bug.   I had an alarm set for 5:45 am.  Before bedtime, I decided to get up at 5:20 instead.  I switched the alarm time, a...
    last modified by forakiss
  • Unlocked the phone

    здравствуйте! заблркирован телефон под вашего оператора, прошу разблокировать его, так как срок контракта с Вами истек. iphone 5s 16gb model A1533
    last modified by magenta3752133
  • Screen Lock on T Mobile REVVLRY

    What do you do if you forget the PIN code for the screen lock???
    last modified by magenta10287478
  • messaging inbox full on Samsung Gravity TXT T379

    My daughter has a Samsung Gravity TXT T379, and keeps getting a message that says "messaging inbox full" and it won't receive any text messages until she deletes some. But I've checked her memory and she has plenty of...
    last modified by magenta10236443
  • (S10+) Long Texts being sent as multiple small messages

    Hi,   Beginning around Friday my longer texts have been being received as a string of shorter messages. This has been happening to multiple people I text on multiple carriers. I reset the Messages App Cache, the...
    last modified by claster
  • will the new OnePlus 7 PRO phone work with all of TMO's upcoming 5G bands

    I've been told by OnePlus support that their new OnePlus 7 Pro phone is 5G compatible.   However, I've also read that OnePlus is coming out with a OnePlus 7 Pro 5G model later this year.   When I asked the...
    last modified by magenta3592970
  • Is the TM-AC1900 ROUTER still supported?????

    A year or so ago, T-mobile provided me with a TM-AC1900 ROUTER ... (ASUS rebranded to T-Mobile).  They also provided a Personal Cell Spot 4G LTE which I refer to as an Extender or perhaps Booster.   Started...
    last modified by wacojohn
  • samsung sgh-t199 error downloading apps

    i have a samsung sgh-t199 basic phone. i am able to call , text etc but when i try to access the t-mobile mall (mobile life) to download apps, i get a error saying can't connect.
    last modified by xvr195
  • How do I disable emergency alerts such as amber alerts?

    While watching TV I heard an extremely loud irritating sound just like the test for the Emergency Broadcast System that comes over the TV.  I muted the TV and the sound continued.  Upon investigation I found...
    last modified by bevlind
  • iPhone 5s unlock

    Hello, I have and iPhone 5s locked on T-mobile, IMEI 0138500095270907 How can I unlock it? Thank you!
    last modified by pitbulia
  • Can no longer connect to live view cams (Amcrest, Ring) on Tmobile network, but can view recorded video. Are TCP or UDP ports 15063 or 15064 being blocked?

    Phone: Pixel 3 OS: Android 10, latest updates Tmobile APN: fast.t-mobile.com set to ipv4/ipv6   I was able to remotely view all of my amcrest cams and all of my ring cams (I have a total of 14 cams) just fine ...
    last modified by relic
  • Start Up Sound on Alcatel tablet

    Is there any way to silence the loud and annoying T-Mobile jingle when I turn on my Alcatel tablet? I tried the Silent Boot app but it did not stop it. Comes on twice every time I turn on the tablet. There are places ...
    last modified by cecil17
  • What phone to migrate to from Windows Phone?

    I know that this really is each person's personal opinion. But I'd like to hear what others have to say about those of us still using a Windows Phone. My first two cell phones were basic Nokia's from T-Mobile. Then wh...
    last modified by mr_l84
  • Reset CoolPad remotely

    Can T-Mobile reboot a CoolPad hotspot device remotely?  I'm testing the device in a vacation home and it's worked great for a couple weeks to monitor the wifi thermostat.  It's apparently lost connection wit...
    last modified by rocknrow
  • Lost a SIM card

    hi, i have prepaid SIM card, I lost it.i am in Asia now. how do I do now.
    last modified by halite081
  • Home Internet - Port Forwarding not working

    I received and configured my LTE Gateway, TM-RTL0102 about a week ago. It works almost perfectly. Speeds are solid, both up and down. Only problem is that port forwarding isn't working. I've got the virtual servers co...
    last modified by magenta7828038
  • Moto G7 connectivity issues when mobile

    We just upgraded my wife's phone from a Moto G5+ to a brand new bought from Motorola Moto G7.  We switched the sim card and after 2 weeks we're noticing she's having trouble voice texting, sending an email, or ac...
    last modified by ravenscoach
  • Setting up new iphone

    If I order a new iphone on the website, can I bring iy to a store to be setup?
    last modified by opdave2001
  • re: Coolpad Snap replacement battery

    When I bought my Coolpad Snap from T-Mobile in May (2019), quite surprising to me, a replacement (or spare) battery was not available anywhere. I asked about sources (in another thread on this forum) from both T-Mobil...
    last modified by pyatrus5145
  • Alcatel Go Flip can send but not receive text messages.

    I just purchased an Alcatel Go Flip as well as a T-Mobile sim card.  I inserted the sim card into the phone and am able to make calls and send text messages.  I am unable to receive sms text messages.  ...
    last modified by rtreftz2