Block unwanted phone calls or text messages

Having a cell phone is awesome. You're virtually connected to friends and family 24/7. However, maybe you don't want to be reached by a specific person or you're getting too many telemarketing calls. What do you do then?

 

Let's look at some of the options:

 

  • Block right from your phone. Some devices, such as the Samsung Galaxy S 5, let you block specific numbers. To get steps, head over to the Phones page, select your device, and look for steps to block calls.
  • Sign up for Family Allowances®. If your phone doesn't offer blocking options, Family Allowances might be for you. This service let's you block calls and texts from specific listed numbers. And the great news: You can manage Family Allowances online through My T-Mobile or from your phone with the My Account app.
  • Subscribe to message blocking. Message blocking is completely free and blocks all messages to your phone—text, picture, video, and email. You can add or remove the Message Blocking on My T-Mobile.
  • Change your phone number. Our specialists can always help you change your number. While this will stop unwanted phone calls or text messages to your current number, changing your number should be a last resort. Head over to change your phone number for important information and steps to get started.

 

If you're receiving unwanted telemarketing calls, you can add your phone number to the Do Not Call registry by visiting www.donotcall.gov.