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2016 Magenta Port-in and Trade-in offer
Get details about the 2016 Magenta Port-in and Trade-in offer.
Upgrade your device
Learn how to upgrade your device.
Track your device order
Learn how to track your order.
Exchange a device under warranty
Learn how to exchange your device, or find steps to return your recent exchange.
In-store warranty exchange
Find answers to commonly asked questions about in-store warranty fulfillment.
Trade in your device
Find out how to trade-in your old phone for credit towards a new one.
Replace a lost or stolen device
Find out how to report a lost or stolen phone.
Return your phone
Find out how to return your upgrade.
Set up your new phone
Learn how to set up your new phone.
Set up your replacement phone
Find out how to set up your replacement phone.
Switch from Windows Phone to iOS
Learn how to transfer data from a Windows Phone to an iPhone.
Switch from Apple iOS to Android
Find out how to transfer your contacts and more from an iPhone to an Android device.
Switch iOS to Windows Phone
Learn how to transfer data from an iPhone to a Windows Phone.
Switch from Windows Phone to Android
Learn how to transfer your pictures, contacts, and more from a Windows Phone to an Android device.
Switch from Android to Windows Phone
Find out how to transfer data from an Android device to a Windows Phone.