9 Replies Latest reply: May 6, 2012 6:41 PM by shimataro RSS

No SMS/MMS texting via Wi-Fi either???

I was one of many who were duped into believing this phone would be capable of Wi-Fi Calling out of the box.

These departments all assured me it was available now but in the end, they were all wrong. A memo from Samsung confirmed.

 

  • T-Mobile Phone Sales
  • T-Mobile Live Chat
  • T-Mobile Tech Support Tier 1
  • T-Mobile Tech Support Tier 2
  • T-Mobile Buyer's Remorse
  • T-Mobile Customer Loyalty

 

I have two of these devices, TM9177* Sim cards, E911 address* correct, etc* and can tell you WiFi Calling is not a feature currently. There is no icon period.

 

*You may recognize these terms when they put you through the ringer after asking them to walk you thru configuring WiFi Calling.

 

As a temporary solution (since I sold my HTC Sensations) was to offer me Data & Text only plan for $40 that is usually reserved for the hearing impaired. I said I would sleep on it anc call back today if I wanted to accept the offer. I attempted to make SMS/MMS texts over Wi-Fi just to be sure it would work and it does not. I refuse to go back to HTC Sensations due to the WiFi issues with the antennas built into the battery cover issue. Now I am at a loss what I should do. I've been with TMO since 2007 for the main reason being WiFi Calling due to no cell towers in our area.

  • 1. Re: No SMS/MMS texting via Wi-Fi either???

    T-Mobile Tech Support Tier 2 just confirmed this device does not have Wi-Fi SMS/MMS texting capability at this time. It will after future update, but no timeframe has been provided by Samsung.

     

    Total Bummer...

  • 2. Re: No SMS/MMS texting via Wi-Fi either???
    panzer06

    I've only had this phone 1 day (and I really enjoy the screen and performance) but with all the missing T-Mobile specific features it might be better for me to return it and keep my MT4G for awhile until the issues are resolved.  Something to consider...

     

    Cheers,

  • 3. Re: No SMS/MMS texting via Wi-Fi either???

    CL is sending me a Fem-to-Cell device to attempt to solve my reception problems. They said if I can get 1 bar of 3G then it will work. Fingers are crossed.

  • 4. Re: No SMS/MMS texting via Wi-Fi either???
    panzer06

    What is this FEM to Cell and how can I get one?  I assume it only boosts 3G not 4G but at least I'd get a signal at home?  Where do you get one?

     

    Cheers,

  • 5. Re: No SMS/MMS texting via Wi-Fi either???

    panzer06 wrote:

     

    What is this FEM to Cell and how can I get one?  I assume it only boosts 3G not 4G but at least I'd get a signal at home?  Where do you get one?

     

    Cheers,

    I called customer loyalty back on an ongoing Wi-Fi issues since leaving Blackberry UMA after 3yrs of solid service. I had to sign 2 more yrs contract to get, but I just did that anyways to get the phone. Buyer's Remorse applies, so if it doesn't work then I can send back. It only boosts 3G signal I believe, which is all I need for voice calls & texting. Wi-Fi handles the rest. I inquired with Verizon, ATT, & Sprint about carrier based Wi-Fi Calling and the TMO is the only one. The rest advised I could do it with 3rd party apps like Skype. I might have to do that with TMO if the Fem-to-Cell doesn't work for me. At least until an update enables Wi-Fi Calling/texting.

  • 6. Re: No SMS/MMS texting via Wi-Fi either???

    solomonxdk wrote:

     

    panzer06 wrote:

     

    What is this FEM to Cell and how can I get one?  I assume it only boosts 3G not 4G but at least I'd get a signal at home?  Where do you get one?

     

    Cheers,

    I called customer loyalty back on an ongoing Wi-Fi issues since leaving Blackberry UMA after 3yrs of solid service. I had to sign 2 more yrs contract to get, but I just did that anyways to get the phone. Buyer's Remorse applies, so if it doesn't work then I can send back. It only boosts 3G signal I believe, which is all I need for voice calls & texting. Wi-Fi handles the rest. I inquired with Verizon, ATT, & Sprint about carrier based Wi-Fi Calling and the TMO is the only one. The rest advised I could do it with 3rd party apps like Skype. I might have to do that with TMO if the Fem-to-Cell doesn't work for me. At least until an update enables Wi-Fi Calling/texting.

    TMO's version is called "Cell-Fi" and it DOES NOT connect to ethernet. It requires a solid signal, then repeats it inside the dwelling. This would only be good for situations where the dwelling is very well insulated, concrete, basements, etc and you can get a good signal outside and just need to repeat it inside. For me it did nothing and I had to argue with TMO for 70mins to send me a return shipping label. They wanted me to spend my own money to send a 6# package back that didn't do what I needed it to do. I pressed and they send me a return kit, which was nothing more than envelope with a piece of paper, no label! I had to call back and request it again. Five days after the fact, they shipped out a return label which I am still waiting for. I've had to make sure twice that my account was notated that the buyers remorse period does not apply due to TMO's mistakes. I asked why they couldnt just email the label and they couldn't is all they said.

  • 7. Re: No SMS/MMS texting via Wi-Fi either???
    flashfox

    FWIW, I use an application called "SyncSMS" on my WiFi only Galaxy Tab 10.1 tablet to send and receive SMS messages. It does require a computer at home (or work), a Dropbox account (free) and a phone which has SMS capability.

     

    In a nutshell, the WiFi device communicates with your computer via the Internet where it accesses the local Dropbox folders. As you install the app on all devices, they all communicate. Your messages are routed between your local Dropbox, the on-line one, your computer, your WiFi device and your SMS capable phone. It might sound complicated but it's easy to instal and it works.

     

    While not perfect, it does permit me to send and receive SMS messages from a WiFi-only device, which is something I wanted ;-)

  • 8. Re: No SMS/MMS texting via Wi-Fi either???

    flashfox wrote:

     

    FWIW, I use an application called "SyncSMS" on my WiFi only Galaxy Tab 10.1 tablet to send and receive SMS messages. It does require a computer at home (or work), a Dropbox account (free) and a phone which has SMS capability.

     

    In a nutshell, the WiFi device communicates with your computer via the Internet where it accesses the local Dropbox folders. As you install the app on all devices, they all communicate. Your messages are routed between your local Dropbox, the on-line one, your computer, your WiFi device and your SMS capable phone. It might sound complicated but it's easy to instal and it works.

     

    While not perfect, it does permit me to send and receive SMS messages from a WiFi-only device, which is something I wanted ;-)

     

    Thank you! I have been using GoogleVoice, but this method seems more promising.

    Here's the links if anyone is interested:

    http://www.dropbox.com/

    https://market.android.com/details?id=com.d0lph1nk1ng.syncsms

  • 9. Re: No SMS/MMS texting via Wi-Fi either???

    Is this a SG SII issue?

     

      I have an HTC amaze 4G, HTC OneS and a blackberry bold 9900 and all three are capable of texting and MMS while on wifi - both send and receive