4 Replies Latest reply: Oct 4, 2011 3:30 PM by tmotech RSS

How to Clear System Cache - Motorola Defy


If the device is not working correctly, you may need to reset it. While a hard reset deletes all your information, you can clear the system cache to restore most factory settings without losing your applications, Gmail, or other information.


To clear the system cache to reset the phone, follow these steps:



  1. Turn the device off.  
    • If the device is frozen, pull the battery out and reinsert it.
  2. Press & hold the Volume Down button. 
  3. Press the Power button until the device turns on. 
  4. Continue holding the volume down button until you see the android, triangle & exclamation point on the screen. 
  5. Touch the lower right corner of the screen so that you can access the system recovery screen. 
  6. Tap wipe cache partition then tap ok in the bottom left. 
    • You may have to hit OK a few times to get device to display Cache Wipe Complete.
  7. The phone will display Reboot Phone Now once complete if not select Reboot Now and tap OK.