1 2 3 Previous Next 177 Replies Latest reply: Apr 11, 2014 7:43 PM by stevetjr RSS

    When will the Galaxy s5 actually Ship?

    alliecat77

      I preordered the Samsung Galaxy S5.

      I know it "launches" or what not 4/11.

      Will it actually ship out to me on April 11th? Or is it set so that I will receive it on April 11th?

       

      Does anyone know??

       

       

      Thanks

        • 1. Re: When will the Galaxy s5 actually Ship?
          je_25

          T-Mobiles website states, "Pre-order by March 31, 2014 and be one of the first to get the Galaxy S® 5 without waiting in line, guaranteed."

          From what I have been told it doesn't matter which shipping you chose, just as long as you ordered by March 31st.


          Screenshot 2014-03-29 20.41.59.png

          • 2. Re: When will the Galaxy s5 actually Ship?
            brkane

            The information on the site says "Pre-order now for delivery on 4/11". I wish there was some way to track or some confirmation email they would send to verify that information but I have no real reason to doubt it. I pre-ordered mine in-store and the rep there also said I would receive it by the 11th. I had no shipping option presented to me so I'll just have to cross my fingers I guess and hope I get a shipment confirmation soon that its on its way. I'm switching from Sprint (really excited for the change) and I hope my phones not late because it will be perfect timing to end my contract since that's the exact date of my new billing cycle. Hope this helps.

            • 3. Re: When will the Galaxy s5 actually Ship?
              theartiszan

              From what I heard when I asked is they said I'll have mine by the 11th.

              No word on when they will start shipping it though.

              For the people that used ground shipping that would mean they need to ship by like the 7th.

              • 4. Re: When will the Galaxy s5 actually Ship?
                miguel.felipe7

                I just called the 800 # with this exact same question.

                 

                Rep put me on hold while he talked to his sup, when he got back on the line he said it's "first come, first serve. Of course I paid for overnight shipping but I hope I'm not put in some queue where it wouldn't matter.  Just for clarity I pre-ordered on the 28th, and will update this post when the release date.

                • 5. Re: When will the Galaxy s5 actually Ship?
                  alliecat77

                  **UPDATE**

                   

                  I read this:

                  Pre-order now to be one of the first to get the new Galaxy S 5.

                   

                  When you Pre-order by April 6th you’re guaranteed to get your device by launch and bonus, there is no waiting line.

                   

                   

                  So since they have IN WRITING that you're GUARANTEED...then there it is!

                  • 6. Re: When will the Galaxy s5 actually Ship?
                    miguel.felipe7

                    Awesome stuff, I'm glad.

                    Don't know if this is allowed but there are already some cases available for purchase online. Got a Spigen one myself.

                    Thanks alliecat77!

                     

                    Date: Tue, 1 Apr 2014 16:28:26 -0700

                    From: no-reply@t-mobile.com

                    To: miguel.felipe7@outlook.com

                    Subject:  - When will the Galaxy s5 actually Ship?

                                                                                                    T-Mobile Support Community

                                                             

                     

                                                        

                                                        

                                                             

                        When will the Galaxy s5 actually Ship?

                     

                     

                        created by alliecat77 in Magenta Lounge - View the full discussion

                     

                     

                     

                    *UPDATE*

                    I read this:

                    Pre-order now to be one of the first to get the new Galaxy S 5.

                    When you Pre-order by April 6th you’re guaranteed to get your device by launch and bonus, there is no waiting line.

                      So since they have IN WRITING that you're GUARANTEED...then there it is!

                     

                     

                     

                         Reply to this message by replying to this email -or- go to the message on T-Mobile Support

                         Start a new discussion in Magenta Lounge by email or at T-Mobile Support

                     

                     

                     

                         Not interested in these emails anymore, or want to change how often they come? Update your email preferences.

                    • 7. Re: When will the Galaxy s5 actually Ship?
                      tmo_sean_l

                      You are absolutely correct alliecat77 .  This is straight from our website:

                       

                      "When you Pre-order by April 6th you’re guaranteed to get your device by launch and bonus, there is no waiting line."

                       

                      Please let us know if you have any other questions.

                      • 8. Re: When will the Galaxy s5 actually Ship?
                        jynns

                        I went to a T-Mobile store and preordered.   Today I received an email it's backordered????

                        does this mean I will not receive it by the 11th?

                        • 9. Re: When will the Galaxy s5 actually Ship?
                          miguel.felipe7

                          When did you prefer order?

                           

                          --- Original Message ---

                          • 10. Re: When will the Galaxy s5 actually Ship?
                            theartiszan

                            All pre orders show as backordered.

                            That is how the system handles preorders.

                            And you might still get it by the 11th but the 6th was the cut off on the guarantee. You might need to wait an additional day.

                            • 11. Re: When will the Galaxy s5 actually Ship?
                              tbulsara

                              mine got shipped yesterday... funny thing is there was many options for shipping, like overnight and regular ground.. i selected regular ground and it still got shipped overnight.. i hope no one paid extra for over night as that is what they are shipping regardless.

                              • 12. Re: When will the Galaxy s5 actually Ship?
                                alliecat77

                                Mine shipped too!! tbulsara wooo hooo!!

                                I was told when I ordered it it didn't matter whether I chose overnight, etc because they all will go out so you receive it by the 11th.

                                So lets hope UPS gets a move on it and gets it here FASTER than expected!! 

                                I think if everyone chants at the same time...it will come to fruition...

                                sooooooo...

                                everyone....1-2-3...

                                 

                                UPS! UPS! UPS! UPS! UPS! UPS! 

                                • 13. Re: When will the Galaxy s5 actually Ship?
                                  handman29

                                  Mine still hasn't shipped..

                                  • 14. Re: When will the Galaxy s5 actually Ship?
                                    theartiszan

                                    Yeah mine is still saying processing backordered too

                                    :-(

                                    Epic fail of pre-order this is.

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