Merry Christmas Dear Support!
I've obtained iPhone 5s on November, 15. I've checked the document located here:
However, I can't be sure that phone was in T-Mobile network, just because it was in Ukrainian roaming, so please let me know if there is any action plan I can follow to fully satisfy this requirement.
Also, please let me know where and how I can forward to you proof of purchase.
With my best regards,
Hi there Alex, thanks for reaching out to us. Unfortunately, for the unlock request to be approved, the phone would have to be used on the T-Mobile US network within the last seven days. If this is not an option for you, I would recommend a google search for third party unlock services. There are many out there and it's rather affordable. Best of luck!
Hello, it's been over 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like assistance from T-Mobile or T-Force, please create a new discussion.
Thanks a lot for your answer. Can you make me sure that unlock code for other vendor will help?
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