For the past year or so I haven't been happy with my T-Mobile. The service is sporadic with numerous calls dropped and text rarely working. More than that my last phone (which I just sent in for a replacement) would lose its charge in about 10 minutes if not plugged in at all times. The replacement phone is slightly better but still has trouble keeping a full charge. But that's not my new problem, My new problem with T-Mobile is that I accidentally sent back my memory card with the old phone and now the new phone isn't working properly. No one at the local stores can help and T-Mobile customer service is now telling me I need to pay for one, even though the phone won't properly without it. I am just tired of the bad service and would really like to cancel my contract without a problem. Last year I went through three phones in a matter of a few months because of faulty service. Is there any way to get out of my contract without a fee?
Hello jordanbrandes! I'm so sorry for the poor experience to date . Please email us directly at firstname.lastname@example.org so that we can help you out.
Hi, it has been 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like assistance from T-Mobile or T-Force, please create a new discussion. Thanks!
Retrieving data ...