iPhone's sold in our retail stores are locked and would need an unlock code. To request one you will need to meet the requirements listed here SIM Unlock your phone
If you do meet them please let us know! We would be happy to assist you with requesting an unlock code for your device.
thanks for your response, unfortunately the person at Tmobile who sold me this phone never told me about all the requirements otherwise I wouldn't bought it as I was leaving USA, anyhow I used Tmobile connection during my stay of around 40 days my number was 832-638-4153 with refill of around 90$, now in my situation I would luv to pay $50 refill to keep it activated for 40 days for this device but T-Mobile network is not supported by any of local carrier like Nawras and Omantel. here in Oman
You can also confirm my purchase from authorized T-Mobile with my IMEI number which is 01 378700 921069 8
I hope you understand my situation and the irony. please help me out.
Hi, I'm gonna join in on this conversation, because I am in a similar situation. Apparently there should be an international exception for this as I have also written in International Exception for unlock? which is stated by T-force member Josh_M. Do you know anything about this Lucinda?
We can appreciate your situation however our sim unlock requirements are finite and we cannot override them at this time. We will however pass along your feedback so that we can become a better provider. For now you will need to seek out a 3rd party that can unlock your device for you. Good luck and have a great day.