7 Replies Latest reply: May 26, 2014 8:48 AM by voodoopunchie RSS

Galaxy S4 not receiving Texts, or Calls, and occasionally not sending out.

kaylaizzle

Hello,

 

My new Galaxy S4 is not receiving calls or texts when I'm at home. I've tried turning on and off WiFi, restarting my phone which will bring in the messages I haven't received, but I haven't tried a factory reset yet.

 

Should I try a Factory Reset first and see if that solves anything? I honestly think it's a network issue and not a phone issue, but I don't know everything. ^^