5 Replies Latest reply: Sep 15, 2013 3:18 AM by 21stnow RSS

NO signal in my Manhattan Apt.!

fotomork

I'm living mid-town Manhattan and doesn't get any signal inside my apt. Often my phone even says "No Service"!

I called T-Mobile Costumer Service who told me, it's because I live in a High Rise so the concrete walls might block the signal.

Today a friend of mine came to visit me in my apt. He's with AT&T so I asked him to call from his phone to see if the problem really is because of the concrete walls. But NO! With AT&T my friend could make all the calls he wanted without any distortion or lost calls. The signal from AT&T was PERFECT anywhere in my apt!!! Why can't T-Mobile provide the same quality of signal in my apt. as AT&T?