I have a blackberry 9360 phone which I am using from last 1 year. This phone was initially used with T mobile for couple of months then used for other provider. Now I again joined back to T mobile, but this time I am not able to use this phone - its showing "Phone not allowed MM6" Message when I insert T mobile's sim card.
On the other hand this phone can be used with other providers. So looks like something went wrong with T mobile.
I tried contacting t mobile support and formatted (wiped out) my phone couple of times but no luck. I think this can happen if my phone's IMEI code has been added in T mobile's blocked list. (Dont know why because I never did anything wrong)
Can you please help me to get my device working?
Thanks in advance!!!!
FYI this a public forum. That looks like a phone number for your user name. If you can delete the post or change your user name, advise you do whatever to remove it. An admin may be able to help if you can't find a way to remove it.
I don't know the answer to your issue. I searched and saw the same possibilities suggested as what you mention. Concur that customer service is your best bet.
thank you very much for your suggestion!!
Can you still see it now? I changed the privacy settings. Please confirm
Also do you know how to contact admin guys? I am very new to this.
I'm talking about your username, the username you logged in as, not your number in your profile. Your username is a number and looks like a phone number.
You can see if your IMEI is blocked by typing it into this site: Check if Your Phone is Eligible for the T-Mobile 4G Network | IMEI Status Check
Please let us know the results so we know how to proceed.
Hello Amanda i have the same problem any ideas to solve that?
I checked the IEMI status it says
I'm from poland. I have Iphone 5 from USA(T-mobile)
This is my status is:
What i'm gonna do now ?? please help me
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