1 Reply Latest reply: Sep 6, 2011 2:46 AM by elhairiachi RSS

Why is my phone not charging when plugged into the charger.

Okay so this just occurred a few minutes ago, my phone was freezing (as per usual) and I turned it off...I still had my music player playing when I did this. As the phone was shutting down, the music was still playing then the welcome screen appeared. After that the music player application was still goin on, then the phone terminated. I turned attempted to the phone back on 5 minutes later, and the phone would not turn on So I plugged into the charger, and plugged the charger into the wall outlet. As of right now my phone is still connected to the charger, yet it is giving me a warning saying "Low Battery!!" Yet the phone did not indicate the "Charging" notice, while still plugged in...

 

What are my next troubleshooting steps?