It's my second galaxy S4 replacement phone and same thing happen. Turn on and the screen start it to shake like you can barely able to see anything clear. And very soon it will either be in black or white line constantly moving upward. Also, few times try every I can and now it's just black screen to death.
wow that's odd. unfortunately for a hardware problem like that, a replacement is the best solution. you could try pulling the battery out and restarting the device but that's like not going to help much for a situation like that. seems like there's some severe internal issues with the device.
a replacement (again) might be your best solution. if you can go into a store though first, have them troubleshoot it for you while there just in case.
is it not a known issue then? if it happened w/ your two replacements then i think its a software problem
Thanks! Yeah, I already made the call to T-Mobile to send me another one.
So, hopefully this third one will be okay. Finger crossed!
I'm oversea right now; that's why I need them to ship it to me. But it's
too bad they can't ship it to Armed Force of Europe Postal (APO); so now I
just have to wait extra longer for that phone again.
Anyway, Thanks again!
Glad to hear another phone is on its way! This is not a known issue for this phone, please let us know if the shaky image and the lines continue with this replacement phone and we'll continue troubleshooting this with you.
Thank you Vennesa! I will.
I just hope my third phone will not giving me any of those display problems.
Hope you had a great weekend!
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