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Call Forwarding

Yesterday I bought a Galaxy S4, upgrading from an Exhibit. T-Mobile web site says "included services" are, first, "call forwarding." But it is grayed out and documents on this site indicates it is not available.

 

Is it available? If not will it be soon? Why does it say call forwarding is included - and there is discussion here on it - if it isn't?

 

I want to use Google Voice.

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