I just got 2 lines with T-Mobile, and I come to find that the signal inside my house is pretty much non-existent. It's fine outside, but I can't make any phone calls without it dropping the call when I'm inside the house. And T-Mobile doesn't have Wifi Calling for the Nexus 4, so that's not an option. The sales rep at the store told us that if we don't have signal, that t-Mobile would provide a signal booster. However, when I called them to request one, they said that they don't offer them any more. What should I do here other than getting a different cell phone provider?
I would really like to stay with T-Mobile, but unless they're willing to do something here, I'm not going to be able to do so. All the other carriers will provide some sort of signal booster, or femto cell. I looked at signal boosters, and they cost like $350, so that's not really an option unless I can get T-Mobile to give me some credit to pay for some of that. Does anyone have any ideas as to what I can do?
Tmobile sometimes provides a celfi booster but u have to have at least one bar to get one
Call cancellation dept see if they will send the booster
Yeah. I get a couple bars outside.
Outside doesnt count
Has to b at least one bar inside
Would it not be easier to get a different phone, one with the WiFi calling feature?
If you truly want to stick with the carrier, and the carrier has limited coverage inside your house, but they do offer WiFI Calling, but not on your phone model, get a different phone model.
I would think that would be easier then switching carriers.
I do understand why you want to stick with TMO as its cheaper. Not knocking TMO, i like it. But asking them to fork up a BDA because you wont swap out for a different handset seems like your making the issue much worse. Thats why there is a 14 or 30 day return policy. It gives you time to test out network conditions. In your case network conditions arent acceptable in your residence so your within your right to cancel service and move to the next provider.
Luckily for you TMO does offer phones with WiFI calling features. Now if you dont have WiFi at home then thats another story but you dont mention if you have it or not so i am just guessing you do. If not then i would probably try another carrier.
Even with a BDA you can still have issues with data thru put and reception problems as those are not 100% perfect.
We know it's important to get coverage at home. WiFi calling is always a good feature to have on a phone for situations such as these. Yes, that isn't an option with the Nexus 4. Currently our signal boosters are not available and we do not know when they will be. This may give you some insight as to why it may not work inside your home: http://support.t-mobile.com/docs/DOC-5181
Any updates available on CelFi availability?
(I get one bar in certain parts of my house, but very spotty / unavailable for most of my house ... especially problematic as we don't have a home phone anymore. )
I'm with you, weak signal in my area and similarly spotty and weak around the home. I live on wifi and use googlevoice # for calling. Sub optimal, but free wifi calling on the plus, using Talkatone.
Retrieving data ...