I Purchased my phone 22 days ago unfortunately for Me! the warranty in Florida is for 20 days only, and since yesterday was Memorial Day I pass my full refund time by 24 hours no one told me that! I though I had at least 30 days but no. It is only for California. It's been so frustrating I can't use my cellphone because no one cant hear me, people said that it sound far far away or with static or muffled so I have to either use my phone in speakerphone or use my house phone. Tmobile wanted me to Master reset. What a waiste of time it didn't work also they offer me a refurbished phone when I haven't finish paying $500 on this phone. Thank god I have Ins and it will only cost me $5 to get the other phone, but just the fact that I am getting an old phone makes me really upset I wish I can fix it tomorrow I will contact HTC to see what they say but if someone have any suggestion it will be great. thanks.
This may be a long shot, but is your phone connected to a Bluetooth device? If so, turn Bluetooth off.
No. I don't have one.
Audio issues are sometimes resolved with a master reset, but if that doesn't work and we determine that it's not caused by the network or SIM card, we would need to look into exchanging the device. Once the buyer's remorse period is over, we are glad to honor the manufacturer's warranty which gives us the option to send you a device based on the manufacturer's specifications. The device may be new or like new, we have no way to guarantee, but there are few cases where the new or like new of the device makes any difference in the quality and workability. Contact us so that we can go over all of your options.
http://support.t-mobile.com/docs/DOC-6754 Wonder if this document would help you out. It implies that the noise cancelling logic could be to blame....
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