Thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, we are unable to process your request at this time. The account must meet the following criteria:
1. 60 days of active usage on device 2. Must have $50.01 or more in accumulative refills since activation.
Please submit a new SIM Unlock Request once the subscriber has met the Eligibility criteria.
Sim Unlock Department T-Mobile USA, Inc.
It would appear T-Mobile has completely overreacted to their own Un-Carrier changes by enacting some seriously RESTRICTIVE, ARBITRARY, and PUNITIVE SIM Unlocking polices. Why in the world should I need to show 60 days of IMEI usage for a device I own outright given the other policy rules:
1) Account Active for 60 Days
2) 50.01 In Accumulative Refills
3) One Unlock Per 90 Days
Remember that this is a device I own free and clear; no balance owed to T-Mobile. With the one unlock per 90 days restriction it's not as though I could unlock two phones in a week. Why this horrible 60-day usage requirement? It makes no sense. T-Mobile also checks the IMEI agains the Lost, Stolen, Blocked lists before unlocking. It seems this rule is meant just to be obstructive. The old rule for usage was a couple days, enough to show that the device is indeed being used on the account. I'm leaving on a trip in three weeks and I'll also be leaving T-Mobile if they don't fix this policy before then. Thoughts?