5 Replies Latest reply: May 10, 2013 12:33 PM by tmo_jesus RSS

can i cancel contract without paying termination fee?

i just got tmobile in march. I switched from sprint. I was promised 4G coverage in my home since it shows 4G coverage in that area on their map. however, I am not getting 4G at home, I am getting "E." my phone (galaxy note 2) also randomly loses service or something because i frequently have to restart my phone in order to receive text messages. i won't get any texts for a few hours, so i restart my phone, and boom, i get a barrage of texts. will this qualify me to cancel my contract without paying the termination fee? because i am strongly considering switching to ATT where I can get a family plan and pay 20 dollars less a month, and not have to continue paying the phone off for 2 years.