3 Replies Latest reply: Mar 27, 2013 6:23 PM by tmo_jessicab RSS

Frozen Samsung Galaxy s3

DH bought new Galaxy s3 yesterday. Charged it up. It seemed to be working fine. He was scrolling through and personalizing the settings. He opend the tutorial telling about verbal notifications. The screen froze and a notification on the screen said to double tap. Finally was able to power down. Removed the battery - and reinstalled it. Powered it up again - still frozen. Help