As of Sunday (Aug 7), I am unable to make calls or receive calls from my G2. I am in Houston right now and running the 2.2 OS (no Gingerbread update yet). When I make a call (voicemail or any other contacts including random #s) the phone just shuts off. I then have to remove the battery & put it back in place in order to turn the phone back on. The same thing happens when I receive calls (phone shuts off). I did a factory reset last night and that seemed to help at first but problem happened again. The only app updates I've had was Google Maps & Flash since I factory reset it.
I am on a family plan and both of my parents have a G2x and had similar problems yesterday (Aug 8). When my father would make an outgoing call, his phone's screen would turn off & on but the phone would remain operational. My mother also mentioned her phone turned off completely once when she made a call and had to remove the battery and put it back into place. She is the only one that's received the Gingerbread update but hasn't updated yet.. she will soon and I will find out if that fixes this issue.
Anyone else having this problem or any tips?
Not a problem here. Obvious question. Have you contacted T Mobile?
Yes, I've been through chat and my original question was how I could get the Gingerbread update and they said I'd have to wait or try going to a T-Mobile store. About the phone calls shutting off the phone, they didn't have an answer. I went to a store last night and the rep didn't have a SD card from HTC so no upgrade for me yet. About the phone calls dropping, he suggested I factory reset the phone. He gave me a newer SIM card (he said I had an old 2G one) but that didn't help.
Have you guys maybe downloaded a bad app? It seems logical, especially if T-Mobile has no idea what's going on. In regards to your store not having the SD cards, you can let T-Mobile know here: http://support.t-mobile.com/thread/3939?tstart=0.
They have generic apps and after I did a factory reset I only updated Google maps & Flash. Thanks for the link, I responded to it. I will probably try other T-Mobile stores later today and see if the Gingerbread update fixes the problem.
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