Can you please try pressing and holding the power key for about 15 seconds.
If it still doesn't turn on, please plug in the power cable for 15 mintues and let it sit. Then press and hold the power key for 15 seconds. Repeat pressing the power key if necessary.
- If you get the phone on, please check the software version, and update the software if you can.
- If you cannot get teh phoen on, contact us for some personal help. You can use web chat from that link if you prefer gettign help online.