12 Replies Latest reply: Nov 18, 2012 10:25 AM by bweeks53 RSS

Office and Skydrive downloading problems

I have been trying to use the Office application on the phone, with no success. My PC is is running on XP and my office package is 2003 I can upload a word document to the skydrive, I can open and read it using my PC. I cannot download it to my phone. the reads as follows;

"Can't download

You don't have permission to download this file. For help, try contacting the person who manages this site.

so far the chat tech support at windows store and T-Mobile havent been able to help. Additonal note this is my 1st smart phone and I have no idea what most of the new language is talking about.


post script

What profanity? I did not curse anything.