I have been trying to use the Office application on the phone, with no success. My PC is is running on XP and my office package is 2003 I can upload a word document to the skydrive, I can open and read it using my PC. I cannot download it to my phone. the reads as follows;
You don't have permission to download this file. For help, try contacting the person who manages this site.
so far the chat tech support at windows store and T-Mobile havent been able to help. Additonal note this is my 1st smart phone and I have no idea what most of the new language is talking about.
What profanity? I did not curse anything.
Your phone can open Office 2003 (Excel, PowerPoint, or Word) files that you created with Windows XP with no problem. A couple of thoughts come to mind:
Are you signed in to the same Microsoft Account (i.e. using the same e-mail address) on the phone and on the PC?
How are you locating the SkyDrive file from the phone? There are multiple ways to do that. If you haven't tried it yet, try this... From the Start screen, tap the Office logo. From the "places" screen, tap "SkyDrive." And then navigate to your document from there (for instance, if you saved it to the SkyDrive "Documents" folder, then tap Documents to locate your file.
There's more information at this site: http://www.windowsphone.com/en-US/how-to/wp8/office/office-hub
ok...I can find the sky drive and I can find the icon for my doc that I am attempting to open. When I tap that it says I don't have permission to open it.
I'm not sure why it won't open. Hopefully someone else will chime in with better suggestions, and you'd probably also benefit from posting your question here: http://answers.microsoft.com/en-us/winphone/forum/wp8
Does the file open through the SkyDrive web interface on your Windows XP machine?
sorry I dont know what the SkyDrive web interface is...I did try to download Skydrive to the PC and it told me it can't something about win32
The web site is https://skydrive.live.com/. I just suggested that you try that because maybe it will help you narrow down the problem.
okay thanks a lot really apprciate it
I've been working for three days to get my Outlook to sync Calendar and Contacts with outlook.com. It has been a complete nightmare. Microsoft support has been completely useless. I must say the T-mobile folks were great and did everything they could to help me. But, they had to punt when it came to the Windows junk. I would discourgage everyone from getting a Windows phone because the Microsoft software is so limited, unreliable, and confusing. And, mostly because Microsfot offers no support. When you go to there support page the first link you see Find It Yourself. When you go to the outlook.com link it says they don't provide support find it yourself. My experience with Microsoft is a terrible one and will discourage everyone I know from doing business with them.
I'm still trying but about to give up and return this phone to T-mobile.
Have you tried Microsoft's Outlook/Hotmail connector software? Free download:
By the way, that article is a bit out of date. It says "MSN Hotmail is now Windows Live Hotmail." Well, the name has since changed again, to Outlook.com. But I am guessing that the software will still work the same as before.
I’ve tried the new Hotmail connect. As matter of fact I’m trying it the 5th time now. I’m getting the contacts to sync. But the calendar still doesn’t work. And, there are ton of limitations on outllool.com. Be very careful to backup your contacts.
Thankfully I haven't had to try getting them to sync (because I don't use the Outlook application at home). I do use it at work, though... And we have shared (team) calendars, multiple personal folders, etc. So I've learned to do a bit of calendar management in that setup.
I wonder if Outlook is now showing you two accounts? The one you were using before, and your new Outlook.com one (associated with your Microsoft Account)? If you're using Office 2007, 2010, or 2012, you can check to see if this is the case by switching to the Calendar view and seeing if it shows multiple calendars (one or more from each account) along the left side. If you're running 2003, then you might have to just look through the full folder list to see if you have multiple accounts and calendars.
At any rate, while looking at your calendar in Outlook, there is a pull down in one of the tool bars above it to switch calendar views, like between daily, weekly, monthly. One of the options is Active Appointments or something like that. Switch to that view and then you can select everything and copy/paste to your Outlook.com calendar (from inside the Outlook desktop application). Then it should "sync" to Outlook.com.
At this point your calendar items are all listed twice -- one for each account -- so you may want to delete the appointments that are in your non-Microsoft account once you feel comfortable that this is working.
sneakymoose, Thank you for the suggestion. I'll try it. I suspect someday we will have to implement an exchange server at SPG.
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