Since I've had te Prism phone I haven't been able to send or receive picture messages. My data and wifi are both on, I've only used 57mb of the phones internal storage. When I send a photo, it just says "sending..." at the bottom but it's never delivered to the person. When receiving nothing shows up, not even the download button, it's just as though they never sent anything.
Any suggestions or answers?
its actually the apn settings that you need to set up
(settings > wireless and network > mobile network > access point names > open the available apn
, verify the following
name:tmobile or tmobiel data
apn : epc.tmobile.com
proxy : 216.155.165.050
port : 8080
press the menu button the select save
but if it happen that you are not able ot edit the proxy and port , follow this one
go back to mobile network > select access point names > press menu button > select new apn > fill in the blanks with informations above and the option not included above, just leave it blank
Hi megan 24,
Were you able to get things working again?
Let us know!
Thank you so much for replying and helping me out!
Unfortunately, the first option didn't work, I wasn't able to fill anything out. With second option, I fill out all the info. given, but once I save it(or try to save it), it doesn't appear on the "access point names".
if that happens instead of selecting the new apn when you press the menu button.. select reset to default firs then after that press the menu button again and select new apn..and follow the second option
Retrieving data ...