5 Replies Latest reply: Oct 16, 2012 7:17 AM by tmo_andrew_g RSS

Star Galaxy i9220 Dual SIM Quad Band Phone

I am having trouble with this phone and a T-Mo USA SIM CARD.


Works fine when roaming in Portugal and Germany, but cannot connect, even for voice, when I am back home in USA.


Same phone, same T-MO USA SIM Card doesn't work in USA.


Same SIM Card works fine in another Motorola ATRIX phone in USA.


When in that ATRIX phone, under settings, and APN Settings, I cannot edit the APN settings...they are greyed out...and there is a "locked" icon next to the T-MO APN name..


Does it mean that the SIM Card needs to be unlocked for use on another phone in USA ?


But then, why does the same SIM Card and same phone work OK while roaming in Europe ?


Also, when in the i9220 phone (when it doesn't work in USA), the SIM Card shows a "x" icon next to it..see pics below:






Any help will be most appreciated...Thanks