5 Replies Latest reply: Oct 16, 2012 7:17 AM by tmo_andrew_g RSS

Star Galaxy i9220 Dual SIM Quad Band Phone

I am having trouble with this phone and a T-Mo USA SIM CARD.

 

Works fine when roaming in Portugal and Germany, but cannot connect, even for voice, when I am back home in USA.

 

Same phone, same T-MO USA SIM Card doesn't work in USA.

 

Same SIM Card works fine in another Motorola ATRIX phone in USA.

 

When in that ATRIX phone, under settings, and APN Settings, I cannot edit the APN settings...they are greyed out...and there is a "locked" icon next to the T-MO APN name..

 

Does it mean that the SIM Card needs to be unlocked for use on another phone in USA ?

 

But then, why does the same SIM Card and same phone work OK while roaming in Europe ?

 

Also, when in the i9220 phone (when it doesn't work in USA), the SIM Card shows a "x" icon next to it..see pics below:

 

http://cxview.com/2012-10-05_15-50-21_501.jpg

 

http://cxview.com/2012-10-05_15-58-13_254.jpg

 

Any help will be most appreciated...Thanks