1 Reply Latest reply: Oct 18, 2012 9:31 PM by zio Branched to a new discussion. RSS

    HOW CAN I UNLOCK MY PHONE I FORGOT MY PASSWORD

      HI, ANYBODY CAN HELP ME TO UNLOCK MY PHONE? i FORGOT MY PASSWORD

        • 1. Re: HOW CAN I UNLOCK MY PHONE I FORGOT MY PASSWORD

          the only thing i could suggest you to do is for you to master reset the phone using the hardware buttons

           

          Turn off the phone. 

            • Note: If the phone is unresponsive and does not turn off, remove the battery and then re-insert it.
          1. Press and simultaneously hold the Volume Down, Qwerty F, and Qwerty A keys.
          2. Press and hold the Power/Lock key.
          3. Release only the Power/Lock key after you see the LG logo. 
            • Note: If you see the Android booting up, the reset hasn't been completed and you will need to restart.
          4. Release the remaining keys after the LG logo flashes.
          5. The Android Unpacking screen appears.
          6. The phone will restart and complete the factory reset.

           

           

          http://support.t-mobile.com/docs/DOC-3472#Perform_master_reset_using_hardware_keys

           

          hope this helps....