1 Reply Latest reply: Sep 20, 2012 11:34 PM by zio RSS

Not able to receive short texts - service access denied - Samsung Vibrant

Whenever I try to send a text to a short message number I always receive a response back from the system that " service access denied ".  These texts are typically sent to enter contests, restaurants for coupons, etc. I do not believe that I have any text blocking enabled that would not allow me to recieve these messages.  Help

  • 1. Re: Not able to receive short texts - service access denied - Samsung Vibrant
    zio

    try to call the customer care mayher, so you could really sure that ther is blocking feature added for you not to recieve short text message...

    you can als check your online account

     

    log in to your account > hover the mouse to the mobile life > select email and text tools > email filters > under

    Block all messages from E-Mail to handset (make sure that it is set to NO ) and

    Allow messages ONLY to "My Phone's E-Mail address" @tmomail.net  (is also set to NO )

     

    hope this will help