5 Replies Latest reply: Aug 22, 2012 1:23 PM by dfons144 RSS

    Lumia 710 Update Error 80070017

      Hi, when I plugged my phone into my computer, I got the update now reminder for the latest Software version 7.10.8773 and I let Zune download and install and restart the phone. On step 8 of 10 of the update, the loading bar changes to step 1 of 2, the phone restarts, and I get a notification saying the update failed, along with error message 80070017. I couldn't find a solution via the wizard.

       

      I've looked at https://support.t-mobile.com/docs/DOC-4509 and also, to all of the "fixes" (none of them worked),

       

      I tried many things:
      1) Correct my date and time to update my phone
      2) Restart my Windows Phone
      3) Reset and restore my Windows Phone
      4) Roll it back to its pre-updated version and state. And then try again

       

      Here are my phone details:

      OS Version: 7.10.8112.7

      Firmware revision number: 1600.3007.7740.11465

      Hardware RevisionNumber: 112.1402.2.1

      Radio Software Version: 1.6.00.30

      Radio Hardware Version: 8255

      Bootloader Version:7.33.0.0

      Chip SOC Version: 0.74.2.1