Hi all, I'm haveing problem syncing my Galaxy S3 to my computer. I installed and uninstalled and reinstalled Kie and still my computer will not add the New Hardware. As soon as computer adds my phone I can install pic's & music. I'm running Windows XP and my laptop works fine so I just can't figure out what to do next. I probably can use the Wifi but don't want to do that. Any help would be greatly appreciated. Thanks all, Alfred
Hello peppermintman! I found something that may help. You may not need to use the KiesMini program to transfer you files if you computer recognizes the device's memory card. http://support.t-mobile.com/docs/DOC-4418#Move_files__Card_to_computer has instructions on how to transfer you files from the phone to the computer without using that program. If you have multiple USB ports, I would try another one as well.
Try to use this link for Windows: http://support.microsoft.com/kb/817900#workaround It did help me, but you have to do it almost everytime when you want to sinc. your phone. Did help me couple times.
Hey yea, im having that same problem as well. My computer wont discover my phone at all. not even as a mass storage device. I know how to go around it using the SD card but its so much trouble. I have to take off my otterbox case and the phone back to access ny memory card then find my micro sd/USB reader eeeevery time. it sucks. anybody have better idea? Kies doesnt work either. To use kies your phone has to be discoverable on the computer. i guess i can email to myself but then you run into file size issues and getting downloaded files where you want them. lol i hate to sound like a whinner but heeeelp. wheres geek squad?
I tried it on my wifes laptop that has Win 7 on it and the device drivers were intalled automatically without doing anything, except plugging the phone into laptop of course. Might have something to do with 32 bit vs. 64 bit. My Win XP my be 32 bit.
Are you downloading Kies from this link http://www.samsung.com/us/kies/ ? I had loads of trouble until I installed Kies from this link. Also, your anti-virus can really mess with the connection. Try uninstalling Kies and your anti-virus after you download from that link; then, reinstall Kies, connect your phone, and reinstall your anti-virus (in that order). Hope this helps some of you.
Uninstall the anti virus? I disabled it and still the drivers wo t work for the Win XP laptop. That link is from the drivers section. That where I downloaded Kies from the Samsung site.
Can you better explain which site you downloaded Kies?
Go to this link http://www.samsung.com/us/kies/ and scroll down to Kies. Download the "Download Kies (WINDOWS®)" because you are using windows. Then, uninstall your antivirus (not just disable it) and install your new Kies download. Connect your phone to see if your phone and computer can see each other (this may take several minutes). Reinstall your antivirus.
I'm not sure this will be successful, but it is the advice I received from Microsoft and it worked for me when I was having trouble with the first generation of Vista on a laptop. By the way, if it does work, you may need to repeat this dance every time you update the OS on your phone.
After several uninstall/reinstalls of Kies, I was able to transfer a few pictures from my PC to my Samsung Galaxy III. However, when I attempted to transfer an .mp3 or a video file, the progress bar went to about one quarter to maybe one half and then stopped copying and never went any further. I uninstalled Kies and tried to just copy directly to either the Galaxy's internal memory or the SD card but experienced the same results: It stops approximately midway into the copy. I do not have this issue copying from the SD card to my PC. Has anyone experienced this same issue? I just hate having to open up my Galaxy III to remove the SD card and plug it directly into my PC each time I want to copy/transfer files to the SD card. I am running Windows 7 Pro 64-bit. Thanks for your replies.
hrhalfred wrote: I just hate having to open up my Galaxy III to remove the SD card and plug it directly into my PC each time I want to copy/transfer files to the SD card. I am running Windows 7 Pro 64-bit. Thanks for your replies.
I just hate having to open up my Galaxy III to remove the SD card and plug it directly into my PC each time I want to copy/transfer files to the SD card. I am running Windows 7 Pro 64-bit. Thanks for your replies.
I feel your pain! Why did they decide to make SD cards so hard to swap?
I'm running the same on my laptop. Did you download Kies from the site I suggested in my earlier post? Did you install Kies AND make it update to the newest version (shouldn't need to)? Did you restart your computer (turned out to be the problem for me)? Did you restart your phone (long press the power button for the option) before connecting it to your computer? Hope something here helps.
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