8 Replies Latest reply: Aug 23, 2012 2:56 PM by tmo_candace RSS

HTC Sync not connecting

Has anyone been able to get their HTC One to connect with HTC Sync on a PC?  When I attempt ot connect, I get:

 

Connection Timed out

Unable to open HTC Sync Manager on your computer.  Make sure the appplication is installed and open.

 

The application is installed and open but shows "No Device".

 

Thanks in advance for any help.