I don't know whats going on with this new phone. but several issues keep coming up and I'm at a lost of what to do?
1. new text messages icon won't go away unless I restart the phone.
2. when receiving a call, (sometimes) screen goes black and then I get a pop-up about a service that stopped running with the android OS
3. voicemail indicator wouldn't go away unless I set-up t-mobile's visual voicemail.
I've done everything short of a factory reset but I'm wondering if I just got a faulty phone and I need to get a replacement?
This early in the game of a new phone, doing a factory reset is premature and I'm skeptical if its going to resolve anything.
Has anyone else had this problem or any suggestions?
Voicemail indicator-had the same issue. Went back to tmo store and service person called tmo and they reset my voice mail. Works fine now. Maybe call tmo and see if they can reset your voicemail. I did not have any saved voicemail but they told me if I did, the reset would delete all saved voicemail. Hope this helps with one of the issues you are having.
I am having this same issue, my new text messge icon want go away unless i restart the phone
I took my phone back to the t-mobile store and got a replacement withing my 14 day return. Haven't had a problem since I did the exchange!!
Good update. I wish more people would take personal responsibility when they get a bad (phone, products) electronics and their ability to know when something is working properly and not working properly. Good stuff.
Mine is doing the same thing. I didn't think about returning it. I'm at 16 days with my phone so now I can't.
My phone has the same issue for the past weeks finally went to Tmobile store and was advised to get a replacement phone under my contract which I did and am still have the same issue
also wad advised to back up all my text Msgs into an email Gmail account which I did
If i want to get rid of it I must restart phone after receiving txt message can anyone help and advise if you have same problem
Beside that phone is wonderful
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