6 Replies Latest reply: Oct 10, 2012 8:56 AM by cambriodog RSS

new txt msg icon won't go away

I don't know whats going on with this new phone. but several issues keep coming up and I'm at a lost of what to do?


1. new text messages icon won't go away unless I restart the phone.

2. when receiving a call, (sometimes) screen goes black and then I get a pop-up about a service that stopped running with the android OS

3. voicemail indicator wouldn't go away unless I set-up t-mobile's visual voicemail.


I've done everything short of a factory reset but I'm wondering if I just got a faulty phone and I need to get a replacement?

This early in the game of a new phone, doing a factory reset is premature and I'm skeptical if its going to resolve anything.


Has anyone else had this problem or any suggestions?