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  • 105. Re: Galaxy s3's screen glass breaks to easily if dropped!!

    I'm probably adding fuel to an already heated debate but I'm gonna doing it anyway. 

    I learned early on in life that if you drop "anything" that's made of glass despite how small of a drop it may be it usually ends up bad for the glass.  So I think that when a purchase is made we all take reasonable steps to protect our investments and ourselves. 

    For my cars I buy insurance

    For my dwellings home owner/renters insurance as well jewelry insurance for the wife

    For all my LCD and LED flat screens I purchased them with my Visa card to cover and additional year beyond the manufactures warranty.  Little be known to people as long as you're still in that first year and under the manufacturer's warranty you can still purchase and extended warranty on products. (at least at the Navy Exchange you can, prior military) 

    Now on  to the subject at hand.  I don't do phone warranties as I don't care for the fact I'll get a refurbished phone if I do have a problem.  So I do a preemptive strike.  I can do all the warrant protection myself so to speak.  Well not really warranty but just protection first things first

    1. Find a reliable or durable case to hold the phone like here

    2. Go and get Ghost Armor for your phone.  It's a worthy investment.

     

    I know these may not help your current situation but this may help people in the future for any other expensive cell phones they my purchase. 

  • 106. Re: Galaxy s3's screen glass breaks to easily if dropped!!
    philyew

    I understand the point you are making, and have a case on my GS3 as I did on my Vibrant before it, but the question for at least some of us is whether Gorilla Glass v2 performs as well as Gorilla Glass v1 and whether Corning, Samsung and the carriers are justified in making claims about "exceptional damage resistance to the drops, bumps, and scrapes of everyday use."

     

    That quote wasn't taken from a GS3 consumer ad, but was found on a Corning web site, alongside sober and serious statements about their work for drug research, NASA and the military. In other words, the context was far removed from the hyperbole of consumer advertising.

     

    You've been around long enough to know that I spent a great deal of time in the Vibrant forum since 2010, but over that time I don't recall a fraction of the number of complaints about screen issues that I have seen here and elsewhere in the four months since the GS3 was launched. There appears to be a substantial amount of anecdotal evidence to suggest that GGv2 does not perform as well as GGv1.


     


  • 107. Re: Galaxy s3's screen glass breaks to easily if dropped!!

    It think it's fair to say that the GS3 is set up by design to cause the Gorilla Glass V2 to fail because of it's minimalist bezel.  I don't know what the exact flaw is but I'm not denying it's presence.  I'm simply stating if you do decided to purchase a Galaxy S 3 all you can do is minimize the chance of this occurring.

  • 108. Re: Galaxy s3's screen glass breaks to easily if dropped!!

    How can they build such an awesome phone with such **** materials? I didn't even have mine 24 hours before the screen cracked. I didn't drop it or anything. I actally went from the store to a nail salon to my house picked up my bags and got on a plane from Oregon to Orlando and by the time I got there it was cracked. It was inside a small wrist wallet inside my back pack that I had with me at all times. My back pack just had a few things in it (my blanket, wallet, a file of all my travel paperwork and my iPad for work), its not like there was anything in there to ***** it up. I'm not about to pay a deductible to replace something that I didn't break but I know once that seal is broke stuff will start getting behind the screen and make a mess. This is ****! I tried to get T-mobile to exchange it in Orlando and they said I had to take it to the store of purchase but noted my account to document the timeline. When I got back from vacation I went to the Oregon store and they refused to exchange it because it was "defective." They said I could exercise my insurnace for the deductible or try calling Samsung and get them to cover it under the warranty. I tried Samsung and they will send me a mailing label to send it to them to look at to see if it was caused by a device malfunction - but thats only if it over heated and cracked. They might be able to replace the screen while they have it but it would cost me and it would be more than my deductible. I would have to be without my phone for 9 to 15 days. I'm ****** and I want one of them to fix this, if it was my fault I'd have no problem taking care of it myself, but its not. One of them needs to make it right!

  • 109. Re: Galaxy s3's screen glass breaks to easily if dropped!!

    I freaking love this guy! this has been the point ive been trying to make for days. You make a great point bro. But dont expect these guys to listen to common sense. People are having a hard time understanding the physics of dropping glass or electronic equipment. My very first post on this blog sounded eerily similar.

  • 110. Re: Galaxy s3's screen glass breaks to easily if dropped!!
    philyew

    Really?

     

    Surely, if anything, when animaleyezz says "It think it's fair to say that the GS3 is set up by design to cause the Gorilla Glass V2 to fail because of it's minimalist bezel", he is making a point closer to my own original post in this thread where I said:

     

    "There is something not right about Gorilla Glass v2 or at the very least its use with the GS3..."

     

    When he goes on to say: "I don't know what the exact flaw is but I'm not denying it's presence.", I think he is way closer to what I have been saying than you are willing to admit. I don't recall anywhere where you have acknowledged even the possibility of a flaw of any kind - other than in the people themselves who have experienced the problem.

     

    I have never denied the need to use a protective case: I use one myself and have done so on all my Android smartphones for the last three years.

     

    However, if there is a design issue which raises the possibility of screen damage in a way that negates the intentions of the manufacturer regarding the resilience of the product, then the consumer has a right to complain.

     

    ...Other than that, I also think that he makes a great point, which might well explain why there is a high incidence of damage....but if it's true, then it is a design failure.


     

    mmayo10 wrote:

     

    I freaking love this guy! this has been the point ive been trying to make for days. You make a great point bro. But dont expect these guys to listen to common sense. People are having a hard time understanding the physics of dropping glass or electronic equipment. My very first post on this blog sounded eerily similar.

  • 111. Re: Galaxy s3's screen glass breaks to easily if dropped!!

    I was actually responding to "animaleyez" OCT. 5 post at the top of the page. He seems to share my views..

  • 112. Re: Galaxy s3's screen glass breaks to easily if dropped!!

    I guess it's safe to say I share the sentiments of both you guys.  But consider this; 

    1) I'm not an early adopter.  I have a wait and see mentality when it comes to (expensive) technology and I like to peek around the corner to see what's next.  This also gives time for the reviewers to do their jobs, even the extreme ones like the droptest videos so I can make an informed decision

    2) All things made by man is fallible.  This builds on my informed decision and the decision to not be an early adopter.  Flaws, defects and the like will become prevalent in the first 90 days.

     

    With those two steps I made my an informed decision to purchase the S3  knowing full and well of what can potentially happen to the Galaxy S 3 if I dropped it or didn't take extra precautionary steps to not break the screen. So I made the provisions to mitigate the chances of such a thing happening.  My accessories were purchased during the first week of me receiving my GS3.

  • 113. Re: Galaxy s3's screen glass breaks to easily if dropped!!

    I dont know. I can appreciate you trying not to make a specific stance on either side. But judging from your statement seems like you did your due dilligence before made an expensive purchase, then you took reasonable steps to protect an expensive and sensitive piece of equipment. makes perfect sense to me and thats all ive been drumming into to pavement all week

  • 114. Re: Galaxy s3's screen glass breaks to easily if dropped!!
    philyew

    Fair enough...though his most recent post (the one a couple above yours in the thread) does indicate that he shares my view that their may well be a design issue.

     

    Let's try and close this out:

     

    • It's better if you don't drop your phone. However, these things do happen, no matter how diligently you try to prevent them.
    • Anyone who thinks GGv2 should be "unbreakable" is mistaken. That has never been claimed by the manufacturer.
    • However, Corning do make some sober and serious claims about the properties of GGv2 which, by context, are raised above the status of your average advertising BS and can be reasonably interpreted to mean that GGv2 should perform much better than the average. "Exceptionally", in their own words.
    • It makes sense to enclose the device in a case. It isn't simply a matter of the screen being better protected: the plastic back is flimsy and vulnerable, and a case holds the whole together, when a drop otherwise might expose the interior and battery to impact or other damage. A case makes perfect sense.
    • Even with a case, there have been reports of improbable damage being sustained from minor drops and bumps, which a reasonable person might expect "exceptional" product performance to prevent.
    • Based on my limited, but lengthy observations of products with GG (i.e. daily personal use and regular involvement in TM forums going back over two years), there seems to be considerable anecdotal evidence that GGv2 on the GS3 is significantly more vulnerable to damage than was the case with GGv1 on the Vibrant. That could be an issue with GG itself, or the design of the GS3...It might also be a statistical abberation, but it should be investigated properly nonetheless and not simply denied.
    • If there is a design flaw with a product, consumers do have a right to complain. 

     

    Unless, you have a major disagreement with any of the above points, I believe we are done here ;-)

     

     

    mmayo10 wrote:

     

    I was actually responding to "animaleyez" OCT. 5 post at the top of the page. He seems to share my views..

  • 115. Re: Galaxy s3's screen glass breaks to easily if dropped!!
    philyew

    "My accessories were purchased during the first week of me receiving my GS3."

     

    Mine too ;-)

  • 116. Re: Galaxy s3's screen glass breaks to easily if dropped!!
    philyew

    That wasn't the bit I was debating with you about. I always put a case on my smartphones.

     

     

    mmayo10 wrote:

     

    I dont know. I can appreciate you trying not to make a specific stance on either side. But judging from your statement seems like you did your due dilligence before made an expensive purchase, then you took reasonable steps to protect an expensive and sensitive piece of equipment. makes perfect sense to me and thats all ive been drumming into to pavement all week

  • 117. Re: Galaxy s3's screen glass breaks to easily if dropped!!

    My c.c. company, Mastercard, has agreed to send me a check for the amount Samsung will charge me to replace the screen on my lightly cracked yet fully functioning Galaxy S 3....  i will now use that money to get the TMOBILE NOTE TWO and a massive case as soon as they are relased!

  • 118. Re: Galaxy s3's screen glass breaks to easily if dropped!!
    philyew

    Do you just need a quote, or will they want to see a repair bill?

     

     

    kingplatypus wrote:

     

    My c.c. company, Mastercard, has agreed to send me a check for the amount Samsung will charge me to replace the screen on my lightly cracked yet fully functioning Galaxy S 3....  i will now use that money to get the TMOBILE NOTE TWO and a massive case as soon as they are relased!

  • 119. Re: Galaxy s3's screen glass breaks to easily if dropped!!

    **** it. ok. Sounds good to me.

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