Support with the software is handled by LG.
Customer Service / Warranty Service Center Toll Free Number:
Hours of Operation:
24 hours a day, 7 days a week
And it turns out that for the GS170, there is no USB interface capability other than USB3 charging of the battery.
A further nuisance is that when I tried to install the LG interface for the GS170 RD, which was a bad guess to try, that software did not install correctly; the installer froze. And every PC boot after that it wanted to install again. It took detective work to look carefully at how to abort the installation attempts. If I recall there was a small box to uncheck in the installation reminder box. Now install is not attempted, but I suspect there are some junk files sitting around.