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please help me get my phone to work

My phone keeps retarting over and over again. I have no clue what to do. I did a master reboot. Still, it keeps restarting. I am trying to update the software to the new eclair, When I start the copying into the "update" folder, it would restart as I was copying and I would have to do it again each time. I finally managed to get lucky and the phone is still on and the file copied in full. However, there is no update launcher screen that comes up like they say. I do exactly like the directions tell me. I can't call customer service either because my phone reboots at least every 1.5 minutes.

 

I'm in medical school and my life really sucks right now as it is. I didn't do any updates or anything at all to provoke the phone. I didn't even know how to update it till today as I was searching for remedies. ANY help/advice would be really appreciated.

 

Thank you very much for your time in advance.

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