9 Replies Latest reply: Jun 23, 2013 11:48 AM by theartiszan RSS

RAMDUMP Mode

beachgeek

My phone just went into RAMDUMP Mode. Cause: Force Upload.

 

What does this mean?

 

It locked up. I finally pulled the battery and reinserted it. I see no changes but it was strange.

  • 1. Re: RAMDUMP Mode
    tmo_alicia_b

    Hi beachgeek,

         This error typically appears when pressing the Volume Up, Volume Down, and Power keys while the device is powering on. You did the right thing by pulling the battery, if this happens again, and pulling the battery does not resolve the issue, you will need to perform a master reset with the hardware keys.

  • 2. Re: RAMDUMP Mode
    beachgeek

    That's what I was attempting to do when it happened....

  • 3. Re: RAMDUMP Mode

    The same thing happened to me.  I avoid holding the left volume button at all times.

  • 4. Re: RAMDUMP Mode

    Thanks!  I took the battery out and reload it again... and this time, I did not touch the volume button.  Everything is nice again! 

  • 5. Re: RAMDUMP Mode
    rita629

    I had this same problem, from the same thing I had done. But I pushed those buttons together on purpose. I had gotten advice from this site to do so to clear the cache. Pressing those buttons was supposed to bring up the option to do so, but it only gave me the RAMDUMP mode message. Does that indicate a different problem? How would you ACTUALLY go about clearing the cache/cookies if this wasn't the correct procedure?

  • 6. Re: RAMDUMP Mode
    rita629

    I had this same problem, from the same thing I had done. But I pushed those buttons together on purpose. I had gotten advice from this site to do so to clear the cache. Pressing those buttons was supposed to bring up the option to do so, but it only gave me the RAMDUMP mode message. But the power button still worked instead of pulling the battery. Does that indicate a different problem? How would you ACTUALLY go about clearing the cache/cookies if this wasn't the correct procedure?

  • 7. Re: RAMDUMP Mode

    Don't try to clear your cache or cookies via the RAMDUMP key combo or by combining any other key selection.  If you do this accidentally just pull out the battery and reinistall it as Alicia instructed.  To clear cache, cookies and websites you have visited, download from the Google playstore  "History Eraser" software.  It's free or costs 99 cents. After installing this software, select the caches from the websites or software you used and press the "clean" button. It's quick and it works.

     

    I'm curious as to why you wanted to clear your cache?

     

    One idea NOT to forget is this cellphone is a simple computer and can't function well when you try to do more than two things at once or dozens of things every day. It's memory and the cache fill up and the phone's computer slows down.  That's why you need to flush the memory and clear the software caches every couple of days. 

    If you have installed a lot of software you seldom use, most software sucks up memory and may have it's cache filled with junk even though you may not be using it. The phone also slows down when the battery's power is below 30% and/or you are using it's power saving mode. It mayl also slow down if you let software automatically update when it wants.

    So turning your phone off a few times a week as T-Mobile suggests you do once in a while and clearing your software caches is a good practice.  It's a very good cellphone but don't expect it to work as well as your PC at home while your playing music, texting messages and playing a game all at the same time on a cellphone. 

  • 8. Re: RAMDUMP Mode
    jar_menkell

    how to perform a master reset with hardware key?