First off, thanks for some great tips and information here -- the documentation and info is a huge help. (Note: I posted a shorter request in the Forums on "Moving Apps/Data" but thought I better ask in a fresh discussion as well).
So here's the deal. I'm a Tmobile customer who just upgraded an older flip phone to the new HTC One. Knowing I'd have to start with a new SIM card to a micro-SIM, I backed up my contacts to MobileLife, and the contacts show up just fine in MobileLife. On the web, in MobileLife, I show as having 62 contacts.
However, when I follow the directions here, and "sync" from my phone to Mobilelife, it just shows the few phone numbers/calls I've made since activating the phone yesterday. And 0 contacts in phone "MobileLife." It isn't showing the 60+ contacts I actually show in MobileLife on the web. Even when I manually sync. It shows that syncing is taking place but no contacts are imported.
So to me it appears that even though the phone thinks it is connecting to my MobileLife, it really isn't. It never asked me to set up access or login from the phone to MobileLife, so I feel like that's the missing connection. Or do I somehow have two MobileLife accounts?
1. How/where do I make my phone MobileLife link/sync to my web MobileLife contacts (or change my phone's MobileLife login to make sure it's the same as the one I'm using on the web?)? Or do I simply delete the 'new' contacts in the phone as they are somehow impeding the import of the old contacts?
2. Alternatively, I was thinking, since the contacts show up on MobileLife on the web for me, that maybe I could do something else, like import them into Google, then import them into my phone that way. But despite signing into Google, I'm not seeing a way to get my MobileLife contacts exported there either. Any suggestions?
3. Meanwhile, my phone imported ALL 500+ of my Facebook contacts (which I didn't really want it to do) and is not letting me edit or delete those from my phone. (It appears to be an all or nothing kind of thing?) Is there any way for me to vastly edit down or re-import just a few Facebook contacts by group, for instance?
4. Last but not least, when I go into my Settings, under Wireless & Networks, under Mobile Network, it shows as "ON," but beneath it, it says "Disconnected because service is unavailable" -- again, I'm confused by this. I'm able to make and receive calls on the new phone, but did I miss a step somewhere?
No pressure! And thanks for any help you can give. I'm sure I'm missing something obvious here, so responses appreciated. Sorry if I'm blatantly missing easy things here. It's highly possible!