For about a week, I have been trying to get this new upgrade to my phone. I can pull up the page on htc website to download the the software. The problem is when I scroll down to the link thats says T- Mobile_myTouch_3G_Slide_Software_Update_2.15.531.3.exe, its tells me error 404, directory not found. I spoke with htc, and emailed them and said that, the link needed to be fixed on your end. Please help me
You did the correct thing by contacting HTC. When you contacted HTC what was their response?
first of all i would like to thank you for responding to me. htc stated that you guys provide the information for the link, and that the problem is on your end.
We apologize for the issues you have experienced with the Android 2.2 (FroYo) update for your myTouch 3G and can provide some information to resolve the issue.
The Android 2.2 update for the myTouch 3G is not available for direct download through HTC. It was only released directly by T-Mobile. If you are having issues with the update link they provided, you may wish to speak to your local T-Mobile service location for assistance.
Feel free to reply should you have any further questions or if you are still unable to obtain the update. If you feel more comfortable discussing issues by phone, you can contact Technical Support at 1-866-449-8358, 6 am to 1 am EST, 7 days a week.
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This is the actual email i recieved
Just checking to see whats up with the update. Are yall going to fix the link???
I have has sent you a private message to further assist you.
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