My mytouch will start up. When turned on, it only stays on the white screen with the logo t-mobile my touch 4g. What do I do? do I have to send it off to htc?
I am having the same problem.
Hold volume down and power
Use volume down then power to select factory reset.
Should be good to go.
If not remove your memory card and try again.
The steps theartiszan mentioned should get your phone back in working condition, if not, contact us, and we will be able to review your replacement options.
ok this realllllllllly makeing me mad, 3 times I have tried to update this phone and stops at 95% and phone locks up.. I have had to master rest this thing every time. Is there a way fix this issue ?
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