what do i do about a lost or stolen phone?
Call Tmobile asap so they can stop any unauthorized charges.
I would try the live chat feature.
Sorry to hear you lost your phone. As gramps28 said, you can contact us 1st so we can suspend the line and you can avoid unauthorized cahrgers. If you have insurance, contact Asurion for a replacement phone.
is there a live chat feature on the Tmobile website or Support? Right now I have no way of calling Tmobile as it is my only phone to call from!
My phone is insured and i was able to make a claim on my phone. Once this is done do they shut the phone off for you??
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