7 Replies Latest reply: Apr 17, 2012 5:39 AM by unclespoon RSS

Samsung Galaxy S2 T989 Black Screen Issue

Hi All,

 

We're having a major issue with our Samsung Galaxy S2 phones. Simply screen goes blank during a call or while using browser/email, only function that works is volume rocker which I can hear it is working because of the sound it makes. Power button does not work to bring the screen back either.  Only way I can get the phone out of this state is taking the battery out and placing it back in and restart!!  This happened quite a few times and also happened on my wife's phone too. Please share your experience/workaround on this issue.

 

 

Thank You

 

Phone -- Tmobile SGS2 SGH-T989 -- Android 2.3.6 --  Kernel 2.6.35.11