I just upgraded my Blackberry to the My Touch and the voice mail number is wrong on my new phone and I can not change it. And I hate calling because I can not get anything done with the phone tech support people. Normally I would not mind but Visual Voicemail is one of the reasons I changed phones and it will not work because it is connecting to the wrong number.
What shows you that the voicemail number is wrong? What happens when you try to access your voicemail? If you are seeing or hearing a specific error message, please let us know what it is.
Settings/call settings/voicemail number
What number is it showing? It should be +18056377243. When you attempt to call you voicemail does it not go through, or do you hear an error message?
tmo_alicia_b wrote: What number is it showing? It should be +18056377243. When you attempt to call you voicemail does it not go through, or do you hear an error message?
Ya I thought it was a standard number - the one you posted is the same one I have.
Maybe it's different on an older sim card or maybe the OP was just confused when seeing that number and thought it was suppose to be their actual cell number.
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