Ever since the first day I began using my SideKick 4G, I have been experiencing the following issues.
These problems have been occurring with the phone since the day I got it, I've factory restarted it and the problems begin again within the same day or two. I have not dropped this phone at all.
i contacted customer support and when trought about 10 departments...they didnt solve the problem.. i went to ta tmobile store about 20 times already didnt help me....the replaced my phone abput 6 times in this year...being 3 replacements WITHIN 1 MONTH!! 1 MONTH!!!!!!!!!!!!!!!!!!!!!!!!!.... the problem is the sidekick 4g the phone itself..but tmobile doesnt whant to recognized the problem....they dont want to replaced it for another model with the SAME features for a fair exchange...i had the problems since day 1 that i bought it... i been a customer for about 10 years now...LOYAL CUSTOMER but NO HELP..... after this im getting tired of them so im deciding on canceling the line ven if i have to pay the 200 cancelation fee.... and probably switching to another company that has better customer support.... now they DISCONTINUE the sidekik 4g a few weeks ago...but even after thath they still want to send me the sidekick 4g again...the worst part is after all these people clamims they still DONT WANT TO RECOGNIZE that this is a COMMON ISSUE!!! .......i went trough all theyr help of hardware reset, clearing data, clearing cache, updating it...EVERYTHING!! no help at all!! sidekick sucks really bad!!! and im just going to either keep gettinga new exchange EVERY WEEK... until i either get a WORKING ONE or an exchange...since they say its not a common issue i wanna see how long it takes me to get a FUNCTIONAL SIDEKICK..whih will be never most likely..
I thought I was the only one with those problems!!!
god forbid the text is about something important and it secretly doesnt go through.
I'm getting sick of paying for support calls that temporily fix the problem.
I HATE HATE HATE HATE WHEN IT DELETES MY TEXT IN THE MIDDLE OF A MESSAGE! I HAVE ALL THE SAME PROBLEMS YOUR EXPERIENCING AND MORE! AND TMOBILE SUPP. & TMOBILE LOCATION HERE IN DENVER WILL NOT DO A THING ABOUT!
I have experienced ALL of these problems with my Sidekick. This is the worst phone I have ever had.
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