[G2x] LG/T-Mobile please honor G2x Support and Warranty and fix it
I want to say that at least my T-Mobile G2x (LG P999) is broken:
_ random reboots
_ random shutdowns, probably because of overheating, requiring the removal of the battery to turn it on again
_ data download/upload stalls even when signal/coverage has full bars (this might cause Apps to stay almost forever in that "waiting/in progress" rotating circle)
_ issues with airplane mode
_ Camera App hang-up's (try to open Camera, get black screen and then "App force close prompt")
_ Phone went totally mute
The G2x going mute was my latest and greatest issue. It just happen to this morning. I woke up on my own without hearing any alarm from the Phone, I check the G2x and still saw the snooze notification so the alarm was fired but when I tried to increase/decrease the volume, no sound/noise what so ever. Also my battery seemed to get drained during the night (6 hours?) and I tried to take several screenshots of the battery use graph, I could see the screen flashing, indicating the image capture, no sound of course but no screenshots were generated either.
A lot of fun, huh?
This was the last water drop for me, because enough is enough and I think the G2x has being neglected of proper support, maintenance and care by its vendors.
01. T-Mobile: I heard from them on the phone that they acknowledge the G2x problems, they are waiting for a fix from LG, but they are not doing anything else about it, other than waiting our warranty to expire next month, April 2012.
02. LG: I also called them this year and they do not seem to acknowledge nor say anything special for the G2x.
T-Mobile, LG, are you going to honor your contract and warranty and fix and support your/our Phones, T-Mobile G2x (LG P999)?
Please provide appropriate advice in order to resolve the situation.
I want to try 1 more time to talk (including calling Support) with each one of you, T-Mobile and LG, and I hope to see your commitment to resolve all these G2x issues, with clear expectations and timelines, because our timeline is pretty clear and imminent: within 30 days or so, the first buyers of the G2x in the US, will have their warranty expired.
Could you please fix your Phone?
PS: The 3rd Entity that I will to talk to if the first 2 did not address the issue properly will be BBB, because I do not want to waste my money on T-Mobile 2-year upgrade buying an LG Phone that does look to work well.