This morning I discovered my G2X was either out of power or at least wouldn't respond. Screen was blank. I plugged it in for a little while, but then when I got to work with it, it went into a continuous loop of trying to reboot, I think, giving me the little T-Mobile jingle (5 notes) and rebooting again. After a while, I held the power button down for more than 10 seconds and now it reads "S/W Upgrade. Please wait while upgrading..." and has stayed there, without any activity for over an hour now.
Can anyone tell me what's going on?
I had the same problem. I had to remove the battery. I know it's kinda scary but it will do it. just remove the battery and then plug it back in, and push the power button
Thanks. But after taking the battery out and reconnecting to power, the phone is back to recycling the boot process with the t-mobile jingle. I'm afraid something is wrong with the phone and am going to bring it into a t-mobile store. Not sure that's the right answer though.
Ahh sorry to hear that. It sounds like yours was an OTA update. You might try the LG software update, if Tmobile isn't able to help you. I used the LG software and udated mine last night. Had the same issue with the S/W screen. Unplugged the battery and then renconnected it to the computer and it finished the update. Hope tmobile can fix it for you.
At t-mobile store, we did a hard reset, and eventually it came back to life. It looks like the battery was so low and maybe an upgrade was being applied so even connecting to power wasn't helping it much. But now thankfully I'm back and running. Thanks for the suggestions!
If you accidentally press the volume down button at the same time that you're pressing the power button, you will go into this mode. A few people have reported this happening on xda. So, more than likely, there wasn't an update being applied to your phone.
I am very sorry to hear about your phone issues. What more then likely happened is that your phone lost power while doing the upgrade. When this happens your phone only get a partion of the upgrade, thus why your phone keeps cycling trying to boot but part of the update is not there. I am glad the store got you through and was able to help you. A word to the wise, it sounds like T-mobile is starting to role out and OTA for the G2X you NEED to have you phone above 50% before it starts or you will face the same issues as this person.
@bobuva If you want to get the 2.3 update again you need to get a new SIM card. Yes the updates are pushed by IMEI, however when the update is finalized it is tracked by SIM. So since the system will show you got the update you need to reset it.
T-Mobile is NOT yet sending out any update just to be clear.
have you tried the romon boot to restore?
XDA and rootwiz have instructions on restoring
Use the reccomendations on this link at your own risk:
TY. Finally- useful info. I'd dropped my phone a coupla days ago and the down volume button managed to get mushed. Then the S/W upgrade screen drove me crazy for more than a day. Saw your post, got a jewelers tool and unmashed the button-presto! Thx again
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