9 Replies Latest reply: Apr 23, 2013 6:01 AM by drakknar RSS

    G2X Phone stuck in S/W Upgrade - never requested an upgrade

      This morning I discovered my G2X was either out of power or at least wouldn't respond. Screen was blank. I plugged it in for a little while, but then when I got to work with it, it went into a continuous loop of trying to reboot, I think, giving me the little T-Mobile jingle (5 notes) and rebooting again. After a while, I held the power button down for more than 10 seconds and now it reads "S/W Upgrade. Please wait while upgrading..." and has stayed there, without any activity for over an hour now.

       

      Can anyone tell me what's going on?

       

      Thanks,

      Bob