2 Replies Latest reply: Jan 31, 2012 12:00 PM by tmo_andrew_g RSS

Locked Out, Please Help!!!!

I have a Razr and the key pad locked-up on me, but I don't know how to unlock it.  The phone seems to be functioning alright, but I can't respond to any voicemails, calls, texts, whatever!!!!  Does anyone out there know how to unlock the pad?  I tried taking the battery out while it was turned on, but that doesn't seem to be working either.  I called T-Mobile but the person I spoke to sent a text to the same phone that I can't unlock!!!  How stupid is that?!  If my pad isn't functioning then I, very well, can't view your text.  I don't understand why they don't get it.  OH, MY GOD, WHAT IS WRONG WITH PEOPLE?!!