9 Replies Latest reply: Mar 1, 2013 3:58 PM by kwyjibo36 RSS

Whom Do I Contact to Correct My Caller ID

T-Mobile is displaying someone else's name to the people I call along with my correct number.  I have no idea who this person is or why it is happening.  I use my phone for business and this creates a very unprofessional image.  I have talked with a number of customer service reps since last spring.  The situation has been 'escalated' but it has not been corrected.  Before porting my number to TMO 1 year ago my caller ID was correct.  I am growing weary of answering questions about my caller ID to the people I call. 

 

Thank you for your assistance.

 

Jim