6 Replies Latest reply: May 10, 2012 8:11 PM by manx RSS

    Music plays when answering phone. How to make it stop?

      When I answer my phone or make a call, the music player also starts and I hear the music on top of my conversation. Thus I cannot hear what the other person is saying.The person at the other end does not hear the music and when the phone hangs up, the music gets louder.

       

      Now, I rarely even use the music player. But the only way to shut off the music is to go into the player and pause it. But it will start up again when the phone rings.

      It generally stops if I reboot, but then intermittently, the problem recurs.

       

      This is obviously extremely annoying. Any solutions?