12 Replies Latest reply: Dec 29, 2011 6:28 AM by tmo_sean_h RSS

sensation 4g will not update

My sensation 4G just wont update. I downloaded the software when i got a prompt. Its approximately a 44mb file. Afetr downloading comes the install now or later screen. After choosing the install now, phone goes into shutdown, restarts but them moves to a screen with a YELLOW TRIANGLE AND A BLUE ANDROID BIRD besides it in the centre. Nothing happens post that. Last night i kept the phone in that state for a good 8 hrs hoping it will update, but nothing.. The only way i can start the phone is by removing the battery and starting the phone again..

 

Help, how do i update my device???